Potbelly

1201 N Charles St, Baltimore
(443) 278-8752

Recent Reviews

Korbin Johnson

Marsha is amazing!! I made an accident when making my mobile order and she remade it for me. I'm very appreciative of her!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Trendy DIY 29

The subs are good but dont like that it says 8min waist tops lies last time I went I was in line for 17minutes then they had the nerve to try to rush you and have an attitude when you want to customize your service. I was so annoyed ended up 25mins late to work because I trusted there 8min sign I have never gotten my order made and ready in 8 minutes they need to take the sign down and work on customer service your employees are rude.

Atmosphere: 2

Food: 4

Service: 3

Deborah Thompson

I kinda thought I was being punked because my tuna sandwich was SO SALTY I could hardly eat it.

Food: 3

Happyfeet

Very rude service and food was burnt

Atmosphere: 1

Food: 3

Service: 1

E Bannat

Best restaurant of this type in Baltimore.

Atmosphere: 2

Food: 5

Service: 4

Recommended dishes: Utz Cheese Curls

Tom Dallasrose

The Manger has a major attitude. she didnt wanna answer any of my wife’s questions when we asked to speak to the manager she snapped back with “I am the General Manager”and “the menu is UP THERE” . We just left and won’t be

Atmosphere: 2

Food: 5

Service: 1

Love2EatIndeed

Stopped in and had a pick two, a half chicken club and a cup of chili. The chili had a good taste but for me it could have had more substance, beans on meat…it was on the soupy side. The Sandwich was good, fresh deli meat, they have an option for skinny bread if you want to step back on the carb intake. At $10 a good price point, especially in a city environment.

Allie Jane

don’t come here if you want to be profiled for being heavily tattooed.

Izavier Maye

Ordered from here and got it delivered only to find out they forgot to pack my sandwiches. I only received my my soup. I called the store after talking to the Grubhub driver and no one answered. I was really looking forward to this for lunch and was disappointed. ?

Samuel Kim

I come here every Sunday and they are the best, friendly and welcomed

Bailey-Michelle Collins

Thieves!! This store completely butchered my order and gave me a skinny sandwich when I ordered an original size. Additionally, none of the custom toppings I requested were added. When I called back to inquire, the employee who answered the phone (likely the same one who made my order) offered no solutions and told me it's his first day on the job! When I went in for pickup he was working completely alone, and you're telling me it's his first day?? He then hung up on me when I requested a corporate number or manager to speak with. He now is ignoring my calls back, letting the phone ring off the hook. Disgusting lack of professionalism. Do better, Potbelly.

Adrian R

Great sandwiches. Very polite and efficient staff. Wide variety of menu items to choose from. Thanks so much, gentlemen!

Emily F.

I really like this potbelly's. The staff is always really nice and the service and food are always great. Especially when compared to the chipotle less than a block away where the staff is really rude and the food quality isn't as great as most chipotle. I find myself going to this potbelly's instead every time because I know it will be a consistently positive experience.

Charlie P.

Place was clean. The prices are a bit up there, but it's better than subway so...The food was good. I recommend Skny Turkey Sandwich. So good! The staff was also very pleasant.

Patricia Leach

Got a cup of cheddar broccoli soup and a ham and swiss sandwich. Was a little noisy due to all the equipment, so was a little hard for me to hear what I was being asked.

Atmosphere: 3

Food: 4

Service: 3

Load More