Rita's Italian Ice & Frozen Custard

Placed large order for pick up. Messaging was clear, was ready right on time, packaged up nicely, and of course delicious.

Atmosphere: 5

Food: 5

Service: 5

Great fun location, friendly staff and was very patient with my family because we had no clue what we should order. Got to sample every flavor of the day since we never had Rita’s before. I went back a second time without my family ?? and the store was closing up and I felt bad but the girl who might be the manager still allowed me to order my COOKIE BLAST CONCRETE?. It was just what to end my night . My kids love this location because they have a splash pad that stay on until 7pm and movie night I heard some nights. This will be my dedicated RITAS spot for now on. Nice Staff and clean store with plenty parking

Parking: Parking garage

Kid-friendliness: Movie night SPLASH PAD FARMERS MARKET N FRIDAY NIGHT CONCERTES

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 4 Quart Bundle Buy 3 Get 1 Quart Free, Italian Ice, Apple Pie Concrete, Cookie Blast Concrete, Peanut Butter Mudslide Concrete, Swedish Fish Gelati Blender Misto Shake, Concrete, Reese's Peanut Butter Mudslide Sundae, Ice Blender, Frozen Custard, Reese’S Chocolate Dream Concrete

Great location.

Atmosphere: 5

Food: 5

Service: 4

I’ve been to Rita’s locations from here to Delaware to Virginia and everything in between. At every location I’ve been to it’s between $4 and $5 for a large ice blender. At this location it was $8.47! I asked the nice young lady about why it’s so much higher here and she said the price is different at the rotunda. Makes 0 sense. Nothing bad to say about the employees, they even let me sample a new flavor. However there is no reason to come to this location if they’re charging double the price for a simple flavored ice. There’s a Rita’s within 5 miles anywhere in the city. This location will never get my money again and I wouldn’t be shocked if it closed soon.

Atmosphere: 4

Food: 5

Service: 4

Best customer service ever and very helpful… it was my first time there and they helped me out a lot

Atmosphere: 5

Food: 5

Service: 5

The service was amazing as well as the Italian ice and custard! Great place for a Rita's to be located, very kid friendly. I will be returning!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Ice

I came about 2 days ago. The lady with the white shirt was rude. I believe she was the manager. A simple question was asked such as “what sizes do u have” she with an attitude replied look at the board. After looking ourselves it’s 2 different options. it took more words to be rude/ have an attitude than to answer the question directly. I don’t ever usually leave reviews, but she completely rubbed me the wrong way. Everyone has a job and if you don’t like yours get a new one.

Atmosphere: 1

Food: 1

Service: 1

Manager is rude. I asked her for complimentary samples and she told me it was too expensive to give out samples. I was really confused because every other Rita’s allows samples. I will be contacting corporate. I just wanted my toddler to try out the different flavors before I purchased anything.

Atmosphere: 5

Food: 1

Service: 1

Recommended dishes: Italian Ice

Very expensive, below average custard.

Atmosphere: 5

Food: 2

Service: 5

I was in the area and my grandson luvs this place. I lived in the area in my 20’s lol smh ??‍♂️. This place was great just like all the others I went too. You can’t go wrong

Atmosphere: 5

Food: 5

Service: 5

Very nice area it reminds me of sitting in the park eating ice cream try the strawberry short cake custard with sprinkles it’s so good

The people working here are incredibly mean. They really killed my vibe when all I wanted was to get some soft serve.

Very nice and friendly staff. I will be returning.

Maybe I'm cheap, but I refuse to pay $18 for 2 lg custards. How in the world can people pay that price? It makes gasoline sound like a good deal. Think about it.

I was skeptical about the quality because it’s a stand but the Italian ice was really good and goes well with the custard. Service was also very good!