Shake Shack Inner Harbor
400 E Pratt St, Baltimore
(443) 973-3630
Recent Reviews
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I was out with friends, the place was packed but the staff got my food made quickly and brought it to the table we were at. The food was much better than I expected when ordering, and despite being packed, I was still able to hear the people I was sitting with.
Would not recommend to people with cholesterol issues, the burgers are quite greasy, but absolutely delicious.
I thoroughly enjoyed my meals on my visits especially the banana foster milkshake. Omg get it‼️🥰
Hate the kiosk ordering but food was great
Food is okay though the fries weren’t cooked all the way through. People are rude and unhelpful. Place is dirty. Can’t talk to a real person most of the time. Not friendly for children or people with food allergies.
My husband loves this place and it never disappoints! I love this cheese fries and the burgers and always delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce, Cheese Fries, Cheeseburger, Fries
Worst service ever and its not even close.
When you have multiple employee who ignore you but make sure help the guest in front of you (even though both of us were in the pick-up line), you tend to think it might be policy (you know like dont help or ignore "certain customers"??).
Atmosphere: 1
Food: 3
Service: 1
Super tasty burger. Great service. Could be crowded at time.
Atmosphere: 3
Food: 5
Service: 4
Excellent burgers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
I ordered a 1 scoop of custard. This is all they gave me in a cup. Its literally one spoon and I finished it in 10 seconds. Shake shack should be ashamed of themselves..
Atmosphere: 1
Food: 1
Service: 1
The dude that was giving the food out was cool.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 'Shroom Burger Shackburger Chick'n Shack Fries and Pumpkin Shake, Burger, Sauce, Cheese Fries, Cheeseburger, Fries
Restaurantji Recommends
Both the cashier Jesse and the server Lakisha were both very friendly and hospitable. They both smiled at everyone who walked in and were eager to help
Atmosphere: 5
Food: 5
Service: 5
Food was amazing! Hot and cooked to order. They forgot the bacon on my husband's cheese burger and quickly rectified it. When my order came up my double cheeseburger was missing the onions. Staff was friendly, and polite, spoke and smiled. Would come again when in the area.
Atmosphere: 4
Food: 4
Service: 4
Great food and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries
Food was awesome and Tiffany was a great server!!!!
Atmosphere: 5
Food: 5
Service: 5
Ridiculously slow. Took 30 mins, with barely anybody in store.
Service: 1
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