THB Bagelry & Deli of Charles Village

Food: Sliced Lox Bagel with Cream Cheese and Turkey Sausage, Bacon, Egg & Cheese Bagel 🥯
Comments: I always get the lox bagel from here – it’s the best. Today, I decided to try the Turkey Sausage, Egg, Bacon, and Cheese Asiago Bagel, but it wasn’t the best , bagel was stale and dry. I will only recommend the lox bagel from here. The staff were very friendly.

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Lox and Bagel

Went there to buy the chicken wrap for may PUSITO that loves it. She was happy that was good and healthy couse she's working in her ass. So I'll be there for more.

Atmosphere: 3

Food: 4

Service: 5

I’ve ordered from this place a few times through uber eats and have always been disappointed. I keep giving them a chance because the Locust Point location is excellent. But I’m done with the Charles Village location. They never follow any of the order instructions and the food quality is so bad. My Uncle Gigi sandwich had a tiny bit of cream cheese, barely any sprouts, and was on a terribly made bagel. It had cheese on it and wasn’t toasted as I requested.

Food: 1

The food was okay, but the staff was rude. I walked up to the counter and said, “Hi, I’m here to pick up an online order,” and the employee responded, “Okay? Are you gonna give me a name or…?” Damn, dude, relax.

Atmosphere: 3

Food: 3

Service: 1

My favorite breakfast bagel spots. The food is made fresh and never made my order wrong. I highly recommend ordering through the app to collect reward points.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meaty Bagel, Home Fries, Bacon Avocado Tomato Bagel, Asiago Bagel, Corned Beef Sandwich, New Jalapeño Cheddar Bagel Just the Bagel, Bacon Egg & Cheese

I don't come here often b/c they've NEVER fulfilled special instructions for my orders. In the past, I've had a friend with an dairy allergy who ordered a cheesesteak with NO cheese (at the inside kiosk)...and of course cheese was all over his sandwich. Then we had walk back to get it corrected b/c we didn't notice til we returned home. That was over a year ago.

Today, I ordered on ubereats and made a note not to put coleslaw on a sandwich. THEN knowing full well they've never actually modified sandwiches as requested (whether ordering online or in store), I called the store, and waited on hold twice for someone to pickup. I gently prompted this person to please leave coleslaw off my sandwich and informed them that I made a note on my order to this effect, but decided to call b/c this store was bad at special orders. Then the male who picked the phone informed me that the sandwich had already been made. I asked "hey, could you please make sure it doesn't have coleslaw---since I requested that?" He angrily responded that he'd have to throw the sandwich away, and make another one, and that it was a waste...as if any of that was my problem.

If y'all mismake food---there is the cadre of homeless folk on that very street you could give it to (this is what I personally do when you guys mis-make my order). Or you could leave it in the bag to make up for your chronic mistakeS and the fact that I had to call to make sure you actually fulfilled my requested order after a history of messed up orders. And don't try to make me feel guilty about the fact that YOU guys messed up.

Your lack of training and quality control has nothing to do with me getting what I paid for.

Get better THB. I've visited this place roughly half a dozen times in about a year---despite the fact that I walk past you twice a day---and I think you've gotten my order right twice.

Edit: also I paid an extra dollar to upgrade to the panini bread and I still got rye....meaning they still made a mistake AFTER they remade the sandwich to correct their original mistake.

Atmosphere: 1

Food: 1

Service: 1

The bagels are great, nice & chewy not bready! The cream cheese is just disappointing in the flavor department.

Atmosphere: 5

Food: 2

Service: 5

The food was good, and the service was ok

Atmosphere: 4

Food: 4

Service: 4

I had one of the best mornings here at thb the manager was playing my favorite band journey while I had this amazing breakfast

Atmosphere: 5

Food: 5

Service: 5

Bengals are average. Cream cheese is below average and the service is nonexistent. Ordered two bagels and they got the order wrong. Our “toasted” bagels were not even warm. Sooo disappointing!

Atmosphere: 3

Food: 2

Service: 2

Bengals are average. Cream cheese is below average and the service is nonexistent. Ordered two bagels and they got the order wrong. Our “toasted” bagels were not even warm. Sooo disappointing!

Atmosphere: 3

Food: 2

Service: 2

great bagels and breakfast sandwiches. love the uncle gigi, it's like a bagel cream cheese veggie sandwich. they have a good menu selection including omelets and lunch dishes. the drip coffee is alright, haven't tried their espresso drinks. their prices are pretty good.the music can be a little odd sometimes, and it's always loud. once I came in 7am on a Tuesday and they were blasting nu metal. decent nu metal, not just mainstream garbage, but still felt weird. often they play pop, which is fine I guess. gotta get that Gen X/boomer appeal. sometimes their music just cuts out entirely, which I actually prefer personally but it becomes like a liminal space.great bagels tho

Atmosphere: 3

Food: 5

Service: 5

They hollow the bagel to add cream cheese that's ridiculous I pay for the WHOLE bagel not just the crust and cream cheese where's the rest of my bagel? Paid for a specialty coffee and it came black. THEY ARE THE WORST!!! RIPPING PEOPLE OFF !!!

Food: 1

Service: 1

Bagels are good and have a great variety. Friendly staff but if you are thinking on dining in, think about it twice. They don't have a good kitchen hood vents and all the smoke stays in. It is annoying and clothes get impregnated with the smell.

Atmosphere: 1

Food: 4

Service: 5

Ordered cream cheese and lox for 14.95 but there was no lox on the bagel. The coffee I ordered was cold with no coffee taste all cream