Gong cha Bel Air

Name: Gong cha Bel Air
Address: 618 Marketplace Dr, Bel Air, Maryland, 21014, US
Telephone: (410) 420-9347
Price range: $
Rating: 3.8

$ • Cafe, Bubble Tea

Hours:
618 Marketplace Dr, Bel Air
(410) 420-9347

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About Gong Cha

Gong cha Bel Air is a popular spot for bubble tea enthusiasts. While some customers have had positive experiences, praising the friendly staff and delicious egg waffles, others have had issues with customer service. Some staff members have been reported to be impatient and unfriendly, rushing customers through their orders. However, the restaurant has recently introduced self-order kiosks, allowing customers to customize their orders to their liking. Despite some inconsistencies, the atmosphere is generally wonderful, and the drinks are often prepared perfectly.

The options are limitless, with favorites like the Earl Grey milk tea with pearls, Dirty Brown Sugar latte with pearls, and peach lychee drink. The hidden gem is the matcha waffle, which has the perfect flavor and texture. The crème brûlée strawberry latte offers a creamy blend of caramelized and fruity flavors, while the egg waffle with ice cream is crispy, soft, and indulgent. The in-house ordering experience is quick and easy, and the staff is friendly and efficient. Though training issues sometimes lead to mistakes, Gong cha remains a go-to boba chain with tasty drinks and desserts. It's great for a quick grab-and-go or a fun hangout spot with games available.