I placed an order through and app but when we got to the window, they were out of frostys and all the sodas we ordered. We ordered two different sodas but asked to refund the third and the frostys. When we got home, the two sodas we ended up with were flat! I’ve yet to receive the refund Update: Still haven received a refund at of 8/20/25
Atmosphere: 1
Food: 1
Service: 1
Kyle Lowe
A couple of barbecues doesn't mean 1. Typical fast food experience these days
Atmosphere: 1
Food: 4
Service: 1
Bruno Rozario
I feel like this is one of the worst places to eat they should shut this place down It would help a lot of people out
Adam Brien
I placed an online order on the Wendy’s app. I went to the Beltsville location. I said my name in the drive thru and they told me to pull around to the window. My order was processed and paid for when I said my name and the person inside clicked ‘here’. I got to the window and was told that they were out of Frostys. I said, okay, I’d like to just cancel my order and get my money back. They said I have to do it through the app and call Wendy’s. Okay, no problem. It’s been 2 fricking weeks and I’ve called Wendy’s 7 times. I’ve been assured that the franchisee of this location would contact me by today and issue me my refund. I HAVE YET TO BE REFUNDED!!!
Atmosphere: 1
Food: 1
Service: 1
Lisa Jaggernath
This is the worst Wendy's I have been too waited over 30 mins for a salad they had me waiting told me to wait at the door and forgot about me sitting in my car tried calling and refused to answer don't come to this Wendy's worst place ever
Jose Moscoso
Worst Wendy’s employees of the area , always rude for no reason
Atmosphere: 1
Food: 1
Service: 1
Juanice Johnson
4/6/2024I really appreciated the drive thru worker this Saturday morning around 8am. I love people who above and beyond thier job!!I don't have the name but a beautiful smile and braids!! I went to 3 different restaurants in the area with a certain amount and couldn't afford a simple breakfast until I pulled up to Wendys and she made sure I could get the 2 for 3 meal " perfect" and the food was cooked fresh!! Thank you so much ? my day got better after having a decent breakfast!!
Food: 5
Service: 5
Eric Martinez
Si me and my girl decided bike to Wendy’s cause it’s down the street , as we walk try to enter the building both of the doors were locked. So went enter through the other side I’m just curious why the dine in was close at 8:00 pm when your time on the door dine in close at what like 10 or 11 . So we proceed to get our order through the drive tru. Which we never done on a bike but mind you we were refuse at the counter because the lobby is “closed” . As we make our way to the window , the manage proceeds to say that we can make our order with our bicycle, after we paid and everything . Not only was our service denied inside while it was still early , our fries were cold, gave me the wrong drink . And honestly dissatisfied with the meal.
Atmosphere: 1
Food: 1
Service: 1
Erron Covington
Waited 15 min line no one infront of me they didn't comp
Atmosphere: 1
Food: 1
Service: 1
꧁Josey꧂
This place feels dirty, and good luck getting what you ordered. Service is absolutely horrible. Majority act like you are disturbing them at home. Don't bother doing online ordering for carry out because you are bound to show up with doors locked. It's so hard to get in and out of this place that I typically park in the lot next door and walk over so I always do carry out but I show up and doors are locked and for 10 minutes I'm standing there telling them I don't have my car, and my order was paid for. 10 whole minutes. Go to calverton to their Wendy's, skip this place.
There is nothing good (for me). Lack of friendliness in the service. My stomach hurt.
Atmosphere: 1
Food: 1
Service: 1
Jaunice Harris
I asked for fries right out of the pot and got limp, barely warm fries. I asked for them to be replaced. They had me move to the pick-up space. I waited 20 minutes for 4 minute fries. I finally went back to the window and asked for my fries. Among unkind looks, I got hot fries. I won't go back there again.
Atmosphere: 2
Food: 2
Service: 2
Joseph Dolce
Bathroom was dirty and hand dryer was broken and there was no paper towels.The soda machine lacked most options.Food was slow because, "the meat had to cook."When we got our food my burger was WET (why was it wet?!There was no ketchup on the dispenser, no napkins in our bag or at the station.At least two employees spent our entire visit gossiping in the dining area.
Atmosphere: 2
Food: 3
Service: 3
Walter Hernandez
My favorite burgers from Wendys, I wouldn't change them for any...
Ralph McLean
Service was very slow, BUT our food was excellent. My only issue was that the meat in the chili looked like it had been pureed in a blender, so there were no chunks of meat. It was flavorful tho. The store is extremely dated and needs a facelift badly. UPDATE: This store is currently closed and undergoing renovation.
I placed an order through and app but when we got to the window, they were out of frostys and all the sodas we ordered. We ordered two different sodas but asked to refund the third and the frostys. When we got home, the two sodas we ended up with were flat! I’ve yet to receive the refund
Update:
Still haven received a refund at of 8/20/25
Atmosphere: 1
Food: 1
Service: 1
A couple of barbecues doesn't mean 1. Typical fast food experience these days
Atmosphere: 1
Food: 4
Service: 1
I feel like this is one of the worst places to eat they should shut this place down It would help a lot of people out
I placed an online order on the Wendy’s app. I went to the Beltsville location. I said my name in the drive thru and they told me to pull around to the window. My order was processed and paid for when I said my name and the person inside clicked ‘here’. I got to the window and was told that they were out of Frostys. I said, okay, I’d like to just cancel my order and get my money back. They said I have to do it through the app and call Wendy’s. Okay, no problem. It’s been 2 fricking weeks and I’ve called Wendy’s 7 times. I’ve been assured that the franchisee of this location would contact me by today and issue me my refund. I HAVE YET TO BE REFUNDED!!!
Atmosphere: 1
Food: 1
Service: 1
This is the worst Wendy's I have been too waited over 30 mins for a salad they had me waiting told me to wait at the door and forgot about me sitting in my car tried calling and refused to answer don't come to this Wendy's worst place ever
Worst Wendy’s employees of the area , always rude for no reason
Atmosphere: 1
Food: 1
Service: 1
4/6/2024I really appreciated the drive thru worker this Saturday morning around 8am. I love people who above and beyond thier job!!I don't have the name but a beautiful smile and braids!! I went to 3 different restaurants in the area with a certain amount and couldn't afford a simple breakfast until I pulled up to Wendys and she made sure I could get the 2 for 3 meal " perfect" and the food was cooked fresh!! Thank you so much ? my day got better after having a decent breakfast!!
Food: 5
Service: 5
Si me and my girl decided bike to Wendy’s cause it’s down the street , as we walk try to enter the building both of the doors were locked. So went enter through the other side I’m just curious why the dine in was close at 8:00 pm when your time on the door dine in close at what like 10 or 11 . So we proceed to get our order through the drive tru. Which we never done on a bike but mind you we were refuse at the counter because the lobby is “closed” . As we make our way to the window , the manage proceeds to say that we can make our order with our bicycle, after we paid and everything . Not only was our service denied inside while it was still early , our fries were cold, gave me the wrong drink . And honestly dissatisfied with the meal.
Atmosphere: 1
Food: 1
Service: 1
Waited 15 min line no one infront of me they didn't comp
Atmosphere: 1
Food: 1
Service: 1
This place feels dirty, and good luck getting what you ordered. Service is absolutely horrible. Majority act like you are disturbing them at home. Don't bother doing online ordering for carry out because you are bound to show up with doors locked. It's so hard to get in and out of this place that I typically park in the lot next door and walk over so I always do carry out but I show up and doors are locked and for 10 minutes I'm standing there telling them I don't have my car, and my order was paid for. 10 whole minutes. Go to calverton to their Wendy's, skip this place.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
There is nothing good (for me). Lack of friendliness in the service. My stomach hurt.
Atmosphere: 1
Food: 1
Service: 1
I asked for fries right out of the pot and got limp, barely warm fries. I asked for them to be replaced. They had me move to the pick-up space. I waited 20 minutes for 4 minute fries. I finally went back to the window and asked for my fries. Among unkind looks, I got hot fries. I won't go back there again.
Atmosphere: 2
Food: 2
Service: 2
Bathroom was dirty and hand dryer was broken and there was no paper towels.The soda machine lacked most options.Food was slow because, "the meat had to cook."When we got our food my burger was WET (why was it wet?!There was no ketchup on the dispenser, no napkins in our bag or at the station.At least two employees spent our entire visit gossiping in the dining area.
Atmosphere: 2
Food: 3
Service: 3
My favorite burgers from Wendys, I wouldn't change them for any...
Service was very slow, BUT our food was excellent. My only issue was that the meat in the chili looked like it had been pureed in a blender, so there were no chunks of meat. It was flavorful tho. The store is extremely dated and needs a facelift badly. UPDATE: This store is currently closed and undergoing renovation.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Chili
Loading...