Shake Shack Westfield Montgomery Mall
$ • Burgers, Ice CreamAbout Shake Shack
Customers' Favorites
Chicken Shack Box - 12 Servings
Veggie Shack Box - 12 Servings
Crinkle Cut Box - 12 Servings
West Coast Chicken Sandwich
Super Tough Mushroom Burger
Avocado Bacon Burger
Chicken Nuggets
Chocolate Shake
Frozen Custard
Hot Ones Fries
Shake Shack Reviews
110 ratings
Share your opinion about Shake Shack Westfield Montgomery Mall
Best best servis i loveddd
I like it their the atmosphere and service
4 stars for 4 reasons
1. The single patty cheese burger was so yummy! It’s flavorful, saucy and tasty! I could literally eat 2 burgers!
2. The burger came out relatively quickly using the uber app.
3. The price for the burger is decent!
4. Conveniently located in the mall that offers plenty of other places to eat.
Minus 1 star for 1 reason
1. Fries were super stale/soggy and I paid 5 for them!
1. The single patty cheese burger was so yummy! It’s flavorful, saucy and tasty! I could literally eat 2 burgers!
2. The burger came out relatively quickly using the uber app.
3. The price for the burger is decent!
4. Conveniently located in the mall that offers plenty of other places to eat.
Minus 1 star for 1 reason
1. Fries were super stale/soggy and I paid 5 for them!
Hours
| Monday | 10AM - 9PM |
| Tuesday | 10AM - 9PM |
| Wednesday | 10AM - 9PM |
| Thursday | 10AM - 9PM |
| Friday | 10AM - 9:30PM |
| Saturday | 10AM - 9:30PM |
| Sunday | 10AM - 7:30PM |
Shake Shack Westfield Montgomery Mall offers a mixed dining experience. While the burgers and fries are nicely seasoned and fresh, the overall quality and value have been inconsistent. The food is often overly salted, and some customers have been unable to finish their meals. Recent visitors praise the single patty cheese burger as flavorful, saucy, and tasty, and note that the burger arrived quickly, even for ordering through the Uber app. The price for the burger is considered decent, and the location inside the mall offers plenty of other dining choices. Some guests, however, found the fries stale and soggy for the price paid. The service is generally friendly and fast, with staff members like Mariely and Lisa praised for their professionalism and kindness, helping customers with menu guidance and making the experience enjoyable. The staff always serves with a smile and makes sure questions are answered, and the kiosk stays clean. The restaurant's location within the mall food court provides ample seating, even during busy periods. Vegetarian and vegan options are available, though the selection may be limited compared to other dining options in the food court. Some reviews mention high prices, such as around $20 for a cheeseburger combo, and note that the fries can be very salty. Customers find the chicken sandwich with avocado to be okay, but some feel the drinks are overpriced at $4 each, and the food quality can vary. Overall, the Shake Shack at Westfield Montgomery Mall provides positive aspects like friendly service and hot, fresh food, but there are areas for improvement in value and consistency.