Potbelly
$ • Sandwich Shops, Fast Food, SaladAbout Potbelly Sandwich Shop
Customers' Favorites
Grilled Chicken
A Wreck
Potbelly Sandwich Shop Reviews
118 ratings
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I came to potbelly’s to order a sandwich and drink with my family it was two ladies in the store was rude they didn’t greet us when we came into the store. When it was time to make our sandwich they had an attitude because I asked for sauce on the side because I forgot to ask for it on the sandwich they barely was listening to what we was ordering. I love this location but they have to do better with customer. Customer service is always the key so better and you’ll...read full review
******** WARNING PLEASE BEWARE VERY RUDE STAFF HORRIBLE CUSTOMER SERVICE *************
The way the so called supervisor Jason interacted with me at this potbelly is really disappointing. Today Tuesday 5/19 around 12:50pm. 1st no welcome when I come in, no type of acknowledgment with literally no customers around. Then when I say hello I’m here to pick up an order I’m told the beverage machine is broke. When I say I had a large drink can I get some equivalent...read full review
The way the so called supervisor Jason interacted with me at this potbelly is really disappointing. Today Tuesday 5/19 around 12:50pm. 1st no welcome when I come in, no type of acknowledgment with literally no customers around. Then when I say hello I’m here to pick up an order I’m told the beverage machine is broke. When I say I had a large drink can I get some equivalent...read full review
I’m only giving this place a 2 or 3 star because I’ve been here before and it was good, but this time was unacceptable to me. I went in last night at 8pm and I only ordered a salad, nothing else. I figured it would be a quick trip and I was on the way into work, but why did it take 30 minutes to get a salad?! The store was empty and there was only two people ahead of me in line, and one person later behind me in line. The service was unbelievably slow, and I think they also...read full review
Hours
| Monday | 10AM - 9PM |
| Tuesday | 10AM - 9PM |
| Wednesday | 10AM - 9PM |
| Thursday | 10AM - 9PM |
| Friday | 10AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 10AM - 9PM |
Potbelly is a restaurant that offers good food, but with varying levels of customer service. Some customers have had positive experiences with friendly and helpful staff, while others have encountered less-than-ideal service, including employees ignoring them or being unhelpful. The food is generally described as good, with some standout items like the Chicken Club sandwich. However, be aware that large orders may result in unexpected price increases, with some customers reporting 25% more than the original quote. Parking can be a challenge, especially with nearby construction, but there are metered options available across the street.