Dunkin'
9803 Main St, Damascus
(301) 391-6100
Recent Reviews
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I don’t even know where to begin. The customer service is mediocre at best and the quality of the food they serve is questionable and so is their common sense. I’m not sure why on earth you would still serve something cold AND burnt but that’s what they did. I called and spoke to the manager, who said he would refund my order (still waiting for it) and encouraged me to come back for a “free order”. Against my better judgement, I actually returned only to have to deal with a rude male employee taking my order and a “broken” espresso machine. The amount of times that thing is either out of order or being cleaned is nuts. I would rather drive to Germantown or Mount Airy, if I really want anything from a DD.
Food: 1
Service: 1
This Dunkin needs more staff, especially 6-8am. The drive thru takes 20+ minutes.
Food: 5
Service: 1
Slower restaurant on the planet
Two good offs in charge no adults present
Atmosphere: 1
Food: 1
Service: 1
Avoid during peak times - lacking drive thru and parking infrastructure. Twice now my breakfast sandwich was cold.
Food: 3
Loved the guy working there. Great service. Lovely fellow
Atmosphere: 5
Food: 1
Service: 5
How refreshing to be served by a polite American who clearly speaks and understands English within a Dunkin. A rarity in most of these franchises now-a-days.
Atmosphere: 5
Food: 5
Service: 5
Typical Dunkin Donuts that also has Baskin Robins 31 flavors ice cream!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts
This Dunkin has the very best employees,
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Bagels
The employees here are so friendly and they all know my order and have it ready when I walk in. Can't say enough nice things about this place.
Atmosphere: 5
Food: 5
Service: 5
half the time I go here they put my donut in the bag upside down and the icing sticks to the bag. today they were somehow out of donuts and there was piece of plastic in my chicken wrap. go to another dunkin.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Donuts
Restaurantji Recommends
My children like this store. Good customer service.
Atmosphere: 5
Food: 5
Service: 5
Always have donuts and always very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
This food is tought lowkey DO NOT BUY THE ISPICE DRINK THO.
Dietary restrictions: The omelets or tough
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
This Dunkin’ is goated but DO NOT BUY THE ICESPICE DRINK ITS SO BAD but everything else is tough 🤙🤙🤙🤙
Amazing service and crew members, i love this dunkin!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Croissant, Coffee Roll, Egg and Cheese, Donuts, Bagels
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