It's Dunkin, got coffee and croissants to go. The croissants were actually very good and the coffee. Watch your road directions if using GPS it wanted to take me in the wrong way. Other than that it was all good.
Atmosphere: 3
Food: 5
Service: 4
John Durham
Most mismanaged Dunkin I have ever been to. Waited 20 minutes in line at the drive in and never moved forward. Left to go elsewhere. Constant issues with my Dunkin points program at this store only. Called the 800 corporate # ,they said that they were aware but had not been able to fix the problem. 7-11 gives points on purchases.
Donald McHoul
Very friendly place to visit and good service
anya
They are so nice and friendly
Atmosphere: 5
Food: 5
Service: 5
Samira Rivera
Damascus Dunkin has the best staff! Kierra and the rest of the morning staff are always up early making the best coffee!
Atmosphere: 5
Food: 5
Service: 5
Michael Reddy
I brought a coupon in from the reverse side of a safeway receipt that was just printed 10 minutes earlier, they person at the register tells me they don't accept them anymore I said it says damascus, and mt airy dunkin donuts on it,he said yea but we don't take them anymore. I walked out.
LENY
Extremely bad service I was there today couple minutes ago there was two teenagers or a very young boys they got my order wrong I ordered a hot coffee and they gave me a cold drink once I told the young boy at the window that it was the wrong drink he just rushed pour some hot coffee And cream of sugar while laughing and never offered me a refund because I am sure that a hot coffee is a lot cheaper than the cold drinks I was overcharged extremely disappointed.
Service: 1
Ana Paula Vele
I don’t even know where to begin. The customer service is mediocre at best and the quality of the food they serve is questionable and so is their common sense. I’m not sure why on earth you would still serve something cold AND burnt but that’s what they did. I called and spoke to the manager, who said he would refund my order (still waiting for it) and encouraged me to come back for a “free order”. Against my better judgement, I actually returned only to have to deal with a rude male employee taking my order and a “broken” espresso machine. The amount of times that thing is either out of order or being cleaned is nuts. I would rather drive to Germantown or Mount Airy, if I really want anything from a DD.
Food: 1
Service: 1
Maddie Ludwig
This Dunkin needs more staff, especially 6-8am. The drive thru takes 20+ minutes.
Food: 5
Service: 1
Steve Berbes
Slower restaurant on the planet Two good offs in charge no adults present
Avoid during peak times - lacking drive thru and parking infrastructure. Twice now my breakfast sandwich was cold.
Food: 3
Ton Silitas
Loved the guy working there. Great service. Lovely fellow
Atmosphere: 5
Food: 1
Service: 5
Fastidious Lady
How refreshing to be served by a polite American who clearly speaks and understands English within a Dunkin. A rarity in most of these franchises now-a-days.
Atmosphere: 5
Food: 5
Service: 5
Gary Chavez
Typical Dunkin Donuts that also has Baskin Robins 31 flavors ice cream!
It's Dunkin, got coffee and croissants to go. The croissants were actually very good and the coffee. Watch your road directions if using GPS it wanted to take me in the wrong way. Other than that it was all good.
Atmosphere: 3
Food: 5
Service: 4
Most mismanaged Dunkin I have ever been to. Waited 20 minutes in line at the drive in and never moved forward. Left to go elsewhere. Constant issues with my Dunkin points program at this store only. Called the 800 corporate # ,they said that they were aware but had not been able to fix the problem. 7-11 gives points on purchases.
Very friendly place to visit and good service
They are so nice and friendly
Atmosphere: 5
Food: 5
Service: 5
Damascus Dunkin has the best staff! Kierra and the rest of the morning staff are always up early making the best coffee!
Atmosphere: 5
Food: 5
Service: 5
I brought a coupon in from the reverse side of a safeway receipt that was just printed 10 minutes earlier, they person at the register tells me they don't accept them anymore I said it says damascus, and mt airy dunkin donuts on it,he said yea but we don't take them anymore. I walked out.
Extremely bad service I was there today couple minutes ago there was two teenagers or a very young boys they got my order wrong I ordered a hot coffee and they gave me a cold drink once I told the young boy at the window that it was the wrong drink he just rushed pour some hot coffee And cream of sugar while laughing and never offered me a refund because I am sure that a hot coffee is a lot cheaper than the cold drinks I was overcharged extremely disappointed.
Service: 1
I don’t even know where to begin. The customer service is mediocre at best and the quality of the food they serve is questionable and so is their common sense. I’m not sure why on earth you would still serve something cold AND burnt but that’s what they did. I called and spoke to the manager, who said he would refund my order (still waiting for it) and encouraged me to come back for a “free order”. Against my better judgement, I actually returned only to have to deal with a rude male employee taking my order and a “broken” espresso machine. The amount of times that thing is either out of order or being cleaned is nuts. I would rather drive to Germantown or Mount Airy, if I really want anything from a DD.
Food: 1
Service: 1
This Dunkin needs more staff, especially 6-8am. The drive thru takes 20+ minutes.
Food: 5
Service: 1
Slower restaurant on the planet
Two good offs in charge no adults present
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Avoid during peak times - lacking drive thru and parking infrastructure. Twice now my breakfast sandwich was cold.
Food: 3
Loved the guy working there. Great service. Lovely fellow
Atmosphere: 5
Food: 1
Service: 5
How refreshing to be served by a polite American who clearly speaks and understands English within a Dunkin. A rarity in most of these franchises now-a-days.
Atmosphere: 5
Food: 5
Service: 5
Typical Dunkin Donuts that also has Baskin Robins 31 flavors ice cream!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts
This Dunkin has the very best employees,
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Bagels
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