Never really got into square pizza but tonight my son wanted to try it. Place is clean and very busy with take outs. We ate there and as soon as we were seated the waitress was very nice to us. Good conversation and seemed very interested in what we had to say. We had pizza with pepperonis, a steak and cheese sub. I was a bot surprised how good the sub was. Just lightly toasted and the flavor was pretty good. The pizza was unexpecting good also. Ive had ledos before a while back but i dont remember being this tasty. Anyway we all had full stomachs and enjoyed our stay. I would recommend this place for families with children. There were at least 6 families with kids there. Good food good host.
Atmosphere: 5
Food: 5
Service: 5
Bill Thimmesch
Great local favorite in Damascus!
Atmosphere: 5
Food: 5
Service: 5
Christine V.
The food was pretty great here, but like other people have already said, this place can really be a hit or miss. I ordered two different 14" pizzas (Italian White and Ledo Deluxe) and 12 wings (Hot Honey and Buffalo). The pizza was great, but there was a problem with the wings. For being "Ledo Jumbo Wings", they're hardly THAT big. Other places have wings that are far bigger and they aren't even advertised as jumbo. Another issue was that the wings were lacking on the sauce - somehow for both! I ended up getting plain wings for one half even though they both should have been flavoured. And for the other one that had sauce, again, it was lacking. The wings still tasted good, but they still weren't exactly what I ordered. I ordered for carry out, but I still should've got what I paid for. That also applies to everyone else ordering. I think they'll improve if they add more sauce and get orders right especially if Ledo apparently doesn't cut corners.
JKC Maine
Thursday Nov 9th. ordered pepperoni to go around 1:30pm. Usually we each snap up 3-4 of the famous square slices. but pizza, esp the pepperoni just wasn't up to norm. Clean, friendly with good service but without the Lido normally yummy
Atmosphere: 5
Food: 3
Service: 5
Joy B.
Pizza is very unpredictable here. Sometimes it's good. Sometimes it's not. We had plenty of pizzas here at least 2-3 per month. Complaints: Sometimes, you get it burnt. The next time you get it with not enough sauce, then hardly any cheese -like a bread and sauce pie instead, another time the crust was very dry - like pre-made and left to sit out an hour or two until they make your pizza. Our last pizza was 16 inches instead of the advertised 18 inches, I called to ask why the pizza is smaller and they blame the size on the box... "The box is just big" LOL Whaaaat? I can't get what the problem is with this place? Sometimes the pizza is really great, and other times, it's awful. This has been going on for at least a year. I don't know why management can't just serve consistently good pizza..
Steve Gorogias
The pizza was very good. The wings were also very tasty. The service was great! Nice clean store.
Atmosphere: 5
Food: 5
Service: 5
Mike Salko
First online order for us...got it 100% right! Very happy with how easy it was in ordering and picking our order up.
Atmosphere: 5
Food: 5
Service: 5
John Scheetz
Take out is very good food also very friendly
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Jumbo Wings
Carla White Phillips
I would not pay the price for their pizza again. I ordered a cheese pizza with hot honey and there was zero hot honey on it. And we got a barbecue chicken pizza. It was good…not great. They do have the flaky crescent roll type crust. It allows for a thinner crust but still filling. In summary, I didn’t leave anything here that I need to go back for.
Atmosphere: 3
Food: 2
Service: 4
Mary K.
UPDATE: Per their agents suggestion I contacted their website with my complaint. Their telephone response to my complaint was (as taken verbatim from the transcribed voicemail left) that in "reference to a complaint that I received in regards to a credit card over the phone if you could um just for a little exclamation we do that for fraudulent cards has nothing to do with Covid because people will send in false credit card information over the phone and then we lose the money". So, in hearing back from them I can see that the rudeness displayed at this Damascus Ledo location is condoned by their corporate office. When this store was called the Covid concern was explained to the person answering the phone... there was no response or alternate ordering suggestion made to us just a simple "we don't take credit cards over the phone". In final resolve it appears as though this Damascus Ledos is more concerned about losing the cost of a single pizza than it is about customer service. This said, they will now have one less customer to service. Original complaint: I guess I'm going to have to leave a single star only because Yelp does not allow a review to leave none. After testing positive for Covid and isolating we called this Ledos in the hope of contactless pick up and ordering some food for dinner since with other people living in our house we did not want to use our kitchen and risk exposure to other family members. Before we could even place our order the kid who answered the phone said "we don't take credit cards over the phone". With that said...we immediately ceased with our order and hung up. My guess is that they would have preferred having us place the order and come in and pick it up and risk exposing the entire restaurant versus extend a simple courtesy to a couple hungry people who were simply trying to keep others safe. All I can say is WOW, really shows me how trying to be responsible paid off.
What happened to the pepperoni??? This not the same pepperoni! The pizza is not the same.
Atmosphere: 5
Food: 2
Service: 5
Meryem K.
I frequently come here but after my last encounter I'm never coming back. The manager (caucasian dude with crooked brown teeth) was terribly rude, a jerk, did not even care to acknowledge me. The associates were just plain rude, I don't know their names but both were extremely over weight looked like high school kids, Caucasian female ) They charge $1 for ranch/ ketchup they gave me a DRY gyro .... And didn't even want to add more sauce on the gyro, They're CHEAP, and the service is Terrible!!!! The manager stated "it costs us money to buy sauce so you have to pay for it". Like I said I used to come here at least twice a week but after my last experience with the manager and workers being extremely rude and making me feel dumb I will NEVER come back here.
Diana Hernandez
I loved nicoles service she was so polite and helpful very good service go ma girl Nicole♥️!
Atmosphere: 5
Food: 5
Service: 5
Moe Taylor
I ate the shhh out of steak n cheese from here, then 1 day it was ehh, the next time not good, waited for a while before I went back. Ughhh! Gross, STCH was Overcooked, looked sloppy, wings wrong and food took over 40 minutes!
Atmosphere: 1
Food: 1
Service: 1
Kaycee Baybee
I.had 8 kids and the last was so understanding she worked with us so well we definitely will be back thank you my anxiety my depression has been winning she showed us people still care
Never really got into square pizza but tonight my son wanted to try it. Place is clean and very busy with take outs. We ate there and as soon as we were seated the waitress was very nice to us. Good conversation and seemed very interested in what we had to say. We had pizza with pepperonis, a steak and cheese sub. I was a bot surprised how good the sub was. Just lightly toasted and the flavor was pretty good. The pizza was unexpecting good also. Ive had ledos before a while back but i dont remember being this tasty. Anyway we all had full stomachs and enjoyed our stay. I would recommend this place for families with children. There were at least 6 families with kids there. Good food good host.
Atmosphere: 5
Food: 5
Service: 5
Great local favorite in Damascus!
Atmosphere: 5
Food: 5
Service: 5
The food was pretty great here, but like other people have already said, this place can really be a hit or miss. I ordered two different 14" pizzas (Italian White and Ledo Deluxe) and 12 wings (Hot Honey and Buffalo). The pizza was great, but there was a problem with the wings. For being "Ledo Jumbo Wings", they're hardly THAT big. Other places have wings that are far bigger and they aren't even advertised as jumbo. Another issue was that the wings were lacking on the sauce - somehow for both! I ended up getting plain wings for one half even though they both should have been flavoured. And for the other one that had sauce, again, it was lacking. The wings still tasted good, but they still weren't exactly what I ordered. I ordered for carry out, but I still should've got what I paid for. That also applies to everyone else ordering. I think they'll improve if they add more sauce and get orders right especially if Ledo apparently doesn't cut corners.
Thursday Nov 9th. ordered pepperoni to go around 1:30pm. Usually we each snap up 3-4 of the famous square slices. but pizza, esp the pepperoni just wasn't up to norm. Clean, friendly with good service but without the Lido normally yummy
Atmosphere: 5
Food: 3
Service: 5
Pizza is very unpredictable here. Sometimes it's good. Sometimes it's not. We had plenty of pizzas here at least 2-3 per month. Complaints: Sometimes, you get it burnt. The next time you get it with not enough sauce, then hardly any cheese -like a bread and sauce pie instead, another time the crust was very dry - like pre-made and left to sit out an hour or two until they make your pizza. Our last pizza was 16 inches instead of the advertised 18 inches, I called to ask why the pizza is smaller and they blame the size on the box... "The box is just big" LOL Whaaaat? I can't get what the problem is with this place? Sometimes the pizza is really great, and other times, it's awful. This has been going on for at least a year. I don't know why management can't just serve consistently good pizza..
The pizza was very good. The wings were also very tasty. The service was great! Nice clean store.
Atmosphere: 5
Food: 5
Service: 5
First online order for us...got it 100% right! Very happy with how easy it was in ordering and picking our order up.
Atmosphere: 5
Food: 5
Service: 5
Take out is very good food also very friendly
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Jumbo Wings
I would not pay the price for their pizza again. I ordered a cheese pizza with hot honey and there was zero hot honey on it. And we got a barbecue chicken pizza. It was good…not great. They do have the flaky crescent roll type crust. It allows for a thinner crust but still filling. In summary, I didn’t leave anything here that I need to go back for.
Atmosphere: 3
Food: 2
Service: 4
UPDATE: Per their agents suggestion I contacted their website with my complaint. Their telephone response to my complaint was (as taken verbatim from the transcribed voicemail left) that in "reference to a complaint that I received in regards to a credit card over the phone if you could um just for a little exclamation we do that for fraudulent cards has nothing to do with Covid because people will send in false credit card information over the phone and then we lose the money". So, in hearing back from them I can see that the rudeness displayed at this Damascus Ledo location is condoned by their corporate office. When this store was called the Covid concern was explained to the person answering the phone... there was no response or alternate ordering suggestion made to us just a simple "we don't take credit cards over the phone". In final resolve it appears as though this Damascus Ledos is more concerned about losing the cost of a single pizza than it is about customer service. This said, they will now have one less customer to service. Original complaint: I guess I'm going to have to leave a single star only because Yelp does not allow a review to leave none. After testing positive for Covid and isolating we called this Ledos in the hope of contactless pick up and ordering some food for dinner since with other people living in our house we did not want to use our kitchen and risk exposure to other family members. Before we could even place our order the kid who answered the phone said "we don't take credit cards over the phone". With that said...we immediately ceased with our order and hung up. My guess is that they would have preferred having us place the order and come in and pick it up and risk exposing the entire restaurant versus extend a simple courtesy to a couple hungry people who were simply trying to keep others safe. All I can say is WOW, really shows me how trying to be responsible paid off.
Restaurantji Recommends
What happened to the pepperoni??? This not the same pepperoni! The pizza is not the same.
Atmosphere: 5
Food: 2
Service: 5
I frequently come here but after my last encounter I'm never coming back. The manager (caucasian dude with crooked brown teeth) was terribly rude, a jerk, did not even care to acknowledge me. The associates were just plain rude, I don't know their names but both were extremely over weight looked like high school kids, Caucasian female ) They charge $1 for ranch/ ketchup they gave me a DRY gyro .... And didn't even want to add more sauce on the gyro, They're CHEAP, and the service is Terrible!!!! The manager stated "it costs us money to buy sauce so you have to pay for it". Like I said I used to come here at least twice a week but after my last experience with the manager and workers being extremely rude and making me feel dumb I will NEVER come back here.
I loved nicoles service she was so polite and helpful very good service go ma girl Nicole♥️!
Atmosphere: 5
Food: 5
Service: 5
I ate the shhh out of steak n cheese from here, then 1 day it was ehh, the next time not good, waited for a while before I went back. Ughhh! Gross, STCH was Overcooked, looked sloppy, wings wrong and food took over 40 minutes!
Atmosphere: 1
Food: 1
Service: 1
I.had 8 kids and the last was so understanding she worked with us so well we definitely will be back thank you my anxiety my depression has been winning she showed us people still care