Dunkin'
$ • Coffee Shops, Donuts
Hours:
5409 Silver Hill Rd, District Heights
(301) 456-1934
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
I arrived on Easter morning. The staff did not greet me. The hashbrown I ordered came with only 4 pieces instead of 6. Very disappointed in the service.
My coworker forgot her wallet there and with 10min we return and ask if any one return it and they all lie and say no ,thank god one of the customer spoke up and say yes someone did find a wallet but the employee kept saying no until we ask for manager and to see the camera that we were to get it back so no hate it the employees are thieves
Ratings
Menu
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 6AM - 8PM |
| Sunday | 6AM - 8PM |
Dunkin' is a popular coffee and donut shop that offers a mixed experience for customers. While the staff is generally friendly and outgoing, some customers have had issues with order customization and portion sizes, particularly regarding the amount of ice in drinks. The ice coffee is often praised as great, and the breakfast sandwich is enjoyed by many. However, some customers find the potatoes less satisfying and suggest getting plain potatoes instead. It’s important to have the correct change ready, as sometimes customers are told they need the right change after making a purchase. The store's customer service is reported to be good overall, with employees working hard to deliver a welcoming experience. One customer shared a very positive experience, highlighting how helpful and welcoming Kamynah was, and how she helped them get just the coffee they like. The location is considered a good place for a quick cup of coffee or a snack, with many appreciating the friendly and pleasant employees who make the visit enjoyable.