Popeyes Louisiana Kitchen

Name: Popeyes Louisiana Kitchen
Address: 5320 Marlboro Pike, District Heights, Maryland, 20747, US
Telephone: (301) 568-1888
Price range: $
Rating: 2.4

$ • Chicken, Fast Food, Chicken Wings

Hours:
5320 Marlboro Pike, District Heights
(301) 568-1888

Menu Order Online

About Popeyes Louisiana Kitchen

Popeyes Louisiana Kitchen is a popular restaurant that has received mixed reviews from customers. While some have had positive experiences with the service and food, others have faced issues with the restaurant's management and safety concerns.

One customer had a much better experience on their recent visit compared to the previous week, noting that the cashier they encountered was no longer employed due to their rude behavior. However, another customer raised concerns about a TV mounted on the wall that appeared to be only secured by one screw, posing a potential safety hazard. The shift manager's response to this concern was described as "hostile," which the customer found disappointing.

Despite these issues, one customer who placed an order through the app an hour before closing was impressed with the restaurant's handling of the situation. Although they were unable to fulfill the entire order due to machines being shut down, the staff was very apologetic and respectful, offering a refund and even providing some extra fried chicken and sides as compensation. The customer appreciated the professionalism and customer service, ultimately giving the restaurant a 5-star rating.

Overall, the reviews suggest that Popeyes Louisiana Kitchen provides a mixed experience, with some customers enjoying the service and food, while others have encountered safety concerns and issues with the management's handling of such situations.