Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 8911 Ocean Gateway, Easton, Maryland, 21601, US
Telephone: (410) 822-2609
Price range: $
Rating: 2.7

$ • Mexican, Fast Food

Hours:
8911 Ocean Gateway, Easton
(410) 822-2609

Menu Order Online

About Chipotle Mexican Grill

Chipotle Mexican Grill is a mixed experience for customers. While some have had underwhelming take-out visits, others have been impressed by the kind gestures of the staff. The restaurant's employees can be exceptional, with one young lady going above and beyond to prepare an order for a DoorDash driver.

The quality and quantity of the food can vary, but recent visits have been quite good. The food is fresh and not sitting out for long, and the service is fast. However, the bathroom could use some cleaning, and the facilities at this location are rather sparse.

The owner or manager of this Chipotle location seems to be a driving force behind the efficient and courteous staff. These employees work hard, even when there are no customers, to keep the restaurant running smoothly. The owner is often seen helping to keep the line moving during busy periods, and they have been known to compliment their staff on their performance.

One customer had a particularly positive experience, where the manager, Chris, went out of his way to address a minor issue with the salad. Chris promptly provided the customer with more lettuce and was polite, kind, and professional in his response. This level of customer service is refreshing and appreciated, especially in a time when it can be hard to find.