Dunkin'

9469 Baltimore National Park, Ellicott City
(410) 203-1777

Recent Reviews

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Tauseef K

The service at night via the drive-thru has been consistently poor. The woman who works the night shift on Thursdays is extremely rude. On several occasions, she has told us to come back because “the timer is running out.” After experiencing this 3-4 times, it’s clear that her customer service is unacceptable. She doesn’t seem interested in answering any questions, and because of this, I won’t be returning.

Atmosphere: 1

Food: 1

Service: 1

Yousufi Musa

It's awesome

Atmosphere: 5

Food: 5

Service: 5

Alfonso Rodriguez

Couldn’t order anything in store, I stood waiting for someone to take my order even when multiple people were behind the counter no one will even acknowledge I’m there.

Atmosphere: 1

Food: 1

Service: 1

Cristian Chicas

The manager guy it’s a nasty guy he didn’t speak good English and he was trying to rushing me while I was ordering a drink what a bad service in this morning 🤦🏻‍♂️

Atmosphere: 1

Food: 1

Service: 1

Azim Siddiqui

Hot lotte was given to me as cold milk inside. Took first sip on the route 29 otherwise I was going comeback and leave that cold coffee with them to drink and enjoy. These people don’t care because they have lot of business on that location. I am not going back.

Tom Lee

Donuts were old and service was terrible.

Atmosphere: 1

Food: 1

Service: 1

allison w

my bacon egg and cheese bagels had no bacon on them ): otherwise a wonderful location

Atmosphere: 5

Food: 3

Service: 5

Sonya Lewis

You should put a section in your app for tips for the workers.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagels with Cream Cheese Spread, Turkey Sausage Egg and Cheese, Plain Stuffed Bagel Minis, Avocado Toast, Egg and Cheese, Half Dozen Donuts, Dozen Donuts

Tina marie

Great coffee and ice cream! Clean restaurant and nice employees.

Kid-friendliness: Clean and the ice cream made it perfect for my child while I enjoyed my coffee.

Atmosphere: 5

Food: 5

Service: 5

Vanessa Knight

I LOVE this Dunkin location. The people at the drive through are the most wonderful customer service oriented staff. I will always “come to window”

Atmosphere: 5

Food: 5

Service: 5

Gary Lehnhoff

Been coming to this location for 2 weeks. Noticed I was not receiving any points from my purchases. Asked lady at drive thru And said scanner not working and don’t know when will be fixed. Thanks for scamming me out of a bunch of free points and cold brew. Avoid this location at all costs. Horrible customer service and they think it’s acceptable. Go to other location across from Normandy

Service: 1

Ronnie Knight

Nice place. Locally run by Indian family. Every time you go through the drive thru they say, “come to window”. It’s remarkable. Anyway the food tastes delicious and they are incredibly speedy. Always coming here. Drive thru is behind the building. Always coming here for my breakfast needs.

Kid-friendliness: They don’t mind kids.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Sausage Egg and Cheese, Dozen Donuts

Jessica Busby

Used point and the dunkin employee send we could only get one after hitting 2 on the app to redeem

Service: 1

poppy J

poor service

Atmosphere: 1

Food: 1

Service: 1

Lana Nicole Johnson

Service at night via the drive thru (we, the only customers present were finally acknowledged) was extremely rude from the beginning for no reason. We had a question about a beverage and received no answer and were told to " figure it out and come back". We drove away.

Service: 1

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