Roggenart European Bakery, Bistro & Cafe
9535 Baltimore National Pike, Ellicott City
(410) 696-2625
Recent Reviews
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Update: I personally called the owner didn’t even get a text back??? Beware nothing is fresh!! Mushrooms olives peppers comes in cans!! Nothing is fresh I repeat nothing there fridges are filled with mold, I’m surprised the health department hasn’t closed them down to be honest when I said something about it my dm said wow we would we shut down if the health department came in here..they don’t clean anything properly, I found Niger gift cards under the sink they said they haven’t cleaned under there since they opened on top of that don’t buy iced coffee or cold brew or iced tea they take the old coffee that wasn’t sold that day and they put it in bins with no dates and sell it as iced coffee the cold brew looks like dirty mop water they take coffee grinds and soak them overnight but nobody knows exactly how much coffee to put in it so it’s always bad sty looking water I could go on and on but best thing I can say is do not eat there and waste your money!!!!
Don’t treat employees fairly!! Dm suck at communication! The job itself wasnt horrible … I think if you they valued there customers and staff better this would be a up stating establishment! Ani the gm was so unprofessional she let me go as she was stuffing her face and said this is prolly the most unprofessional way to do this but we are parting way and came up with literally crap as the other dm just watched! I wasn’t properly trained secondly I was let go for going to the bank to get change and to the store to get fruit which is a managers job to have to do, and what I was told by the gm who trained me, they don’t pay for you your time but I was told you don’t have to clock out to run to store or to call once at store to be clocked in is exactly what I was told to do but was let go because of it??? This is why they can’t keep people need to look into getting better DM and better communication because if I do something wrong I want to be told so I can correct it, not let go because I only know what I was taught?? So how is that fair??
Shoutout to the staff, very friendly and fast. And the place is very clean and pleasant.
We're good
I was going here for awhile now. However, there has been a few mishaps with my on-line orders recently (wrong pastry items). How can there be a mix-up for someone's order when it's in writing in front of you?
This location had ample parking. The dinning area was cozy. The service was disappointing. We ordered a sandwich and an omelette. We waited over 30 minutes and asked twice before receiving our food. To add to our dismay as we sat, our drinks were prepared but never given to us. Instead they were put in a refrigerator. We also had to request our drinks. I would not recommend this location. Three people who ordered drinks after us were served before us.
We have had better service other locations.
Best apple strudel and Beignets in town also great sandwiches
This place used to be so good. Everything tasted handmade. But the bigger they got, the worst their food became. Almost everything tastes like it came from a can, but it's priced as if it's all fresh and organic. It's really not worth it. I've had better muffins and croissants from Safeway.
Just an amazing place with great people always with a smile.
I liked the pastries and coffee. The employees were friendly. The day I visited, the room was chilly and I had to leave my winter jacket on to keep warm. I would recommend turning up the heat and adding colorful decors as the room had no warmth. Need to make the place more about interesting by adding interesting decors with colors
Disappointed in the food I received I ordered a chicken pesto sandwich with mozzarella cheese what I received was just a cheese sandwich with about four pieces of chicken and four pieces of peppers
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
Great place to meet up for a quick bite and for meeting clients and business associates. Great service and good food. This will continue to be a great choice for business meet ups.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Salad, Chicken Salad Sandwich
Dried up croissant egg sandwiches, unbelievable...
Superior food.... excellent service!
Atmosphere: 5
Food: 5
Service: 5
Y’all know I like myself a little coffee. I took my boy here for lunch and he is eating it up!
Go-to coffee order: Iced salted caramel latte with oat milk! 😍
#itgirl
Atmosphere: 5
Food: 5
Service: 5
This has been my favorite bakery during my school years. I went back today after 7 months with my family to get a brunch. Surprisingly the staff is so different now. There are teenagers who don’t care what you say, they make things so bad and are so rude. I still remember the manager used to come and ask if everything is good but I didn’t see him there today. We got a pumpkin latte and it was way too sweet. Honestly nobody could have had the sugary coffee. We went to the lady behind desk who wear braces and asked her if we can get another one. She said you have to pay for it. So after buying $56 food and giving tip I still need to pay for replacement even though it’s their fault they added a whole box of sugar in there?
This was a clear disappointment to me. I praised this place so much to my friends and now I’m never going back. Customer service is nothing at all. Even Starbucks replaces drinks without any issue.
Atmosphere: 1
Food: 2
Service: 1
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