Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
997 W Patrick St, Frederick
(301) 698-8140
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
Fresh, healthy and enjoyable
Fresh, healthy and enjoyable
Went to the west Patrick location today to get a bowl. Asked for guacamole and was told they were out. Seen they had some over where they do online orders. They refused to let me buy some. Said it was for online orders only. A sale is a sale in my opinion. So I paid for my bowl sat down and ordered a side of guacamole online and walked up to get it. This is the second time this has happened. Maybe I will byog( bring your own guacamole) next time.
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 10PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
Chipotle Mexican Grill offers a mix of experiences. While some customers appreciate the good service and food quality, others have had issues with overcooked chicken and poorly shredded carnitas. The restaurant also faces challenges with order mix-ups and lack of pick-up shelves. Despite these setbacks, the establishment is known for its delicious and fast meals. The dedicated parking lot ensures convenience for customers. Customers note that service can be very fast but sometimes sacrifices accuracy, such as missing beans in a chicken bowl. Staff members are generally friendly, though there are times when the staff takes a long time to engage and take orders, leaving customers waiting at the counter. The food is usually good, but portions can be small, and drinks are considered overpriced at $3 for a fountain soda, which is not very big. The floors are often messy, and tables are rarely cleaned promptly. Kids may experience order mistakes because staff sometimes do not listen carefully. Customers also praise the efficiency of the staff, who move quickly and give great customer service. The restaurant creates a good culture of service and fast response, making it a convenient place for a sit-down meal.