CAVA
213 Kentlands Blvd, Gaithersburg
(301) 476-4209
Recent Reviews
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I love visiting the Kentlands Cava! We come here every other week in the evening close to closing and yet everyone is still happy to serve us and they treat us so kindly. It’s a friendly work environment and the food is always fresh at this location. We always encounter Eric at the register, he is so kind and patient, we enjoy seeing him when we visit! We cannot recommend this location enough!!
Atmosphere: 5
Food: 5
Service: 5
Great hospitality, service, and portions. Eric was especially nice. This isn’t my local Cava but I think it’s worth going out of the way to keep eating here!
Atmosphere: 5
Food: 5
Service: 5
Great experience the guy named Eric that works In the cover in Kentlands is always so welcoming to me and my family!
The food quality at CAVA is generally good. Ingredients are fresh, flavors are balanced, and the restaurant itself is clean and organized.
However, customer service needs improvement. Interactions often feel rushed and lack basic hospitality. A more welcoming and attentive approach would significantly improve the overall experience.
Additionally, portion sizes tend to be noticeably smaller when ordering through Uber Eats compared to ordering in person. Since pricing remains the same, consistency across ordering platforms is important.
With stronger service standards and uniform portioning, this location could provide a much more consistent experience.
Great Costemer, Fabiola was super nice !!!
Atmosphere: 5
Food: 5
Service: 5
Love the food and the staff!
Atmosphere: 5
Food: 5
Service: 5
I'm not going to lie. I love CAVA. I definitely prefer CAVA than Chipotle and other fast food restaurants chains. However this isn't the first time I have gotten sick from CAVA. The first time was at the Rockville location near Pike and Rose. I stopped going there because I've gotten sick twice. I took a break from eating there and started going to other locations for redemption. The service is wonderful. The staff are great workers. Truthfully I really don't believe they wash any of the lettuce they offer. I ordered a bowl with white rice, arugula lettuce, roasted veggies, cucumbers, pita chips, hummus, and yogurt dill. It was really good, but I ate half of it. After the second half my stomach started to feel uncomfortable thinking that I ate too fast. To each at their own risk, but I suggest to not choose any lettuce to anyone's bowl. If anyone agrees that they experienced this please let me know. I'm pretty confident that I'm experiencing a type of food poisoning at this current moment as I'm writing this with a fever, chills, body aches, nausea, and severe stomach cramps. I love the business, but it will be awhile to trust to eat there again.
Atmosphere: 5
Food: 1
Service: 5
Erick was outstanding at customer service and made me feel like home. Food was super fresh and he was so accommodating. Very friendly environment
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Lamb
I always love Cava, but they go above and beyond here. My toddler fell asleep on my way to pickup a mobile order and they brought it out to my car. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
The customer service was amazing it was my first time going into the store and they helped me find all the flavors I like with the food/drinks
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
this location!!!! Fire, amazing costumer service , fresh food , and amazing atmosphere!!!!
Atmosphere: 5
Food: 5
Service: 5
Love everything about this location 🥰 From the amazing staff, The fresh food and the manager Yosselene she always provide Exceptional customer service and make my visit here unforgettable
Atmosphere: 5
Food: 5
Service: 5
Yosselin was so kind and helpful! She had us sample new food, like the peta chips which were VERY GOOD. We love coming to this CAVA.
Atmosphere: 4
Food: 5
Service: 5
I loved the service and the atmosphere in the store had great experience!
Atmosphere: 5
Food: 5
Service: 5
Joseline and everyone at Cava is always so nice. My favorite location
Atmosphere: 5
Food: 5
Service: 5
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