Shake Shack Kentlands

Great customer service. Food was delicious. Order was correct and on time. Nothing but good things to say.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Cheese Fries, Avocado Bacon Burger, Shackburger, Chicken Bites, Hamburger, Fries, French Fries

I had the truffle burger. It was really good. The bacon cheese fries were crispy and really cheesy and not overly salty. My peach shake was AMAZING. It's probably the best shake I have ever had, honestly! REAL peaches of peaches in it! 10/10. It was clean and quiet. I like that there aren't any TVs.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Fries, 'Shroom Burger

The waiter/cashier was extremely nice and even offered us supplies to make our paper plates for a team event. Would come here often!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Avocado Bacon Chicken, Avocado Bacon Burger, Chicken Shack, Fries

Order bacon for 2 burgers and paid extra. Was not included on 1 of 2 burgers. Meal is very salty overall. Taste is not great -won't be back. Do not recommend.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Fries

Food is great. The website is glitchy and really sucks. Just go to the restaurant if you want to order reliably. Staff is friendly.

Atmosphere: 2

Food: 5

Service: 2

Got a free burger from shake shack. Deserved it due to the 5k I did

Vegetarian options: This is one of the few "fast food" places that offer a vegetarian meal

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 'Shroom Burger

Fries portion was less than other Shacks. Customer service could be better. Staff is not very warm and welcoming

Atmosphere: 5

Food: 4

Service: 3

It was not a very busy place and we had to wait a long time to get an order. Plus the food was incredibly expensive and I ended up walking out before I made an order. I will never eat there.

Atmosphere: 3

Food: 2

Service: 1

Took almost a half an hour to get doordash

I was disappointed on the girl who just took my order at the register I asked her to charge me chicken advocado with no bacon on it and she is didn’t have remove the bacon on the register and straight up lied to me that she remove the bacon and when the guy served me my order at the table there was bacon on it and kindly ask the guy remove the bacon and he did and I’m disappointed on the girl who doesn’t listen to me.

Atmosphere: 3

Food: 5

Service: 4

Good place to eat. The food is good and the portions are good. The reason I removed a star is because, for me, the fries always come with the burger, not extra, and the milkshake I ordered did not impress me. Overall, I thought it was a good place, especially for those who have to be extra careful with the food

Atmosphere: 5

Food: 5

Service: 5

Nice place. I just missed salad options. Staff very cordial and helpful. They accommodated my gluten free needs even though I order it after paying

Atmosphere: 5

Food: 4

Service: 5

Malpica was very friendly and helpful, they helped me order my smoothie with the ingredients I wanted.

Atmosphere: 5

Food: 5

Service: 5

Patió needs attention.

Atmosphere: 1

Food: 5

Service: 4

Recommended dishes: Avocado Bacon Burger, Shackburger

This is a chain, you probably already know what it's like. This one has friendly, attentive staff and fast service.

Service: 5