Dunkin'

Name: Dunkin'
Address: 1051 MD-3, Gambrills, Maryland, 21054, US
Telephone: (410) 721-4104
Price range: $
Rating: 2.8

$ • Coffee Shops, Donuts

Hours:
1051 MD-3, Gambrills
(410) 721-4104

Menu Order Online

About Dunkin' Donuts

Dunkin' offers a variety of drinks, including iced mocha lattes, but some customers have experienced issues with the order process and drink size. The staff can sometimes seem confused, leading to miscommunications, and drinks may have an excess of ice, leaving less beverage. Recently, the restaurant has added multiple ordering kiosks where customers can place their own orders. However, this change has caused frustration, as customers find it difficult to navigate the kiosks and feel ignored by staff. Additionally, customers have reported that staff often sweep and mop floors around diners, sometimes very close to their feet, which is considered poor hospitality. Despite these concerns, many customers note that the food is mostly fresh and the employees are kind when approached. The drive-thru line can be long, and mistakes like missing items have been reported, making some hesitant to return for quick orders. Overall, Dunkin' remains a local staple known for its efficient service and good food when experienced positively.