Cicis Pizza
1580 Wesel Blvd, Hagerstown
(240) 707-6272
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
We were excited to visit a Cicis for the first time in years, but it was underwhelming for sure. Barely any pizza on the buffet. Staff started putting chairs up in the dining room an hour and a half before closing.
Atmosphere: 2
Food: 2
Service: 3
Definitely Don't try to play games in here.You won't be able to buy a card with credits or at least they say that you take the chance of that happening and they are not worried about it.
Atmosphere: 1
Food: 5
Service: 5
The food was good. The service was amazing! Witnessed the manager handle an escalation, and she was a champ. She was able to diffuse the situation with grace, and kept her smile as soon as it was over. Highly recommend, and we will be back.
Atmosphere: 5
Food: 4
Service: 5
The "play until you win" arcade game has the sensor rigged to where it acts like you won the prize even when you don't. Scam game.
Atmosphere: 4
Food: 4
Service: 4
The few pizzas that were out were dried up and cold. They did put some fresh ones out, but same kind as what they had. Some didn't speak English when I asked to have the pizza heated up. Restaurant itself was very dirty. Bathroom was atrocious. Will not go back!
Atmosphere: 1
Food: 2
Service: 2
Great place to eat 13.00 for a pizza buffet
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Pizza, Alfredo, Soup, Apple Dessert Pizza, Cinnamon Rolls, Brownies, 1-Topping Pizza, Kids Buffet Combo
It's Cicis ... Unfortunately they are slipping but is what it is...buffet pizza
Atmosphere: 3
Food: 3
Service: 4
Purchased 2 "surprise meals" from "Too go to go."( an app that the company uses to help eliminate product waste, selling their leftover food for a discounted price. Excellent app, highly recommend)
Pick up was from 9:30 - 10 p.m
When I arrived at 9:30. The business was closed, even though the closing time on their website and door is at 10 p.m.
A lady in the store kept holding up her fingers, implying they closed at 9. We had already ordered or food, I put my phone up to show her through the window we had already paid, and we're picking up at the designated time. She just shook her head and shrugged her shoulders. Would not communicate with me any other way, or to even offer a refund for our meal. Awful service, and bad practice if they are selling food that they have no intent to providing.
So we used to bring the kids here all the time. It was fairly cheap and easy, and of course, the kids love pizza. So the other night we were looking for somewhere to eat, that was cheap and easy, so CiCis was first on our list.
BIG MISTAKE, this place has gone way downhill since last time we were there. First of all, I kinda would have understood if we arrived close to closing time or something, but it was still like 3 hours before they were supposed to close. At first glance, the place was pretty dirty and unkept, and then when I went to the bathroom, there were no papertowels. After this, I noticed that there was a little post-it note on the female bathroom door about the toilet leaking and to watch your step, lol. When I got back out to get my food, I went to get a drink, and there was no ice. All of the drinks were not room temperature but warm, and when I asked, they said they had no ice at all. Also, with as much time as they had before closing, they weren't making much fresh food either. The employees seemed more interested in just standing around talking. I guess I should have known better even before walking in when I noticed that their sign in front was only half lit up. I definitely recommend that you don't waste your money and eat at this establishment. Maybe then it will close due to lack of business or at least be placed under new management or something because I wouldn't want anyone else to have to have such a bad meal with their family.
Parking: Free parking lot.
Atmosphere: 1
Food: 1
Service: 1
We went in the evening and was greeted by an employee who we paid and then we went to take a seat. We then realized there was barely any pizza on the buffet and what was there had definitely been sitting awhile. The high chair we used was disgusting and I had to wipe it down myself where my son would be touching. I tried requesting a pizza and none of the workers really understood what I was saying due to a language barrier. We were very disappointed to say the least with our trip.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
No Pizza on the bar , dirty tables A lot of people there no pizza to keep up with the customers Asked for a specific pizza two times never received it at all. They keep saying they forgot it. It went downhill not as good as it used to be.
They don’t not honor $4.99 buffet coupon for Mondays/Tuesdays
These misleading ads suggested on Facebook.
Atmosphere: 1
Food: 1
Service: 1
I haven't been to a Cicis Pizza in many years, like a decade. I was so excited to try a variety of pizzas, but I was highly disappointed. There were very few options (maybe 4 pizzas), and the salad bar was disgusting. I should have asked for my money back (I paid for 9 people), as soon as we got to our table. Our shoes stuck to the floor no matter where we walked. There was no ice at the soda station. A few from our crew got sick that night as well. We drove almost 2 hours to eat there, what a waste of time and money. Avoid this location!!!
Atmosphere: 1
Food: 1
Service: 1
I went to Cicis pizza for their lunch buffet on a Sunday.
The cost is $9.99 + $2.49 for water/drink.
The following are the vegetarian options:-
- Veggie pizza.
- Pasta pizza.
- White sauce pizza
- Cheese pizza
- Spinach pizza
- bread sticks
- salad
Sweets:-
- cinnamon rolls
- Fudge brownies
- apple Pizza.
There was chicken soup and some non-vegetarian or chicken pizza options.
Pros:-
- service is good.
- chef is attentive to make the food you like.
Cons:-
- water is charged separately through bottled water.
- There could be a vegetarian soup ?
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cinnamon Rolls, Brownies
I go there all the time. It's awesome value and a nice place to eat and relax.
Atmosphere: 5
Food: 5
Service: 5
Loading...