They are always very nice never had a problem with the food or anything else either
Dianna Walker
They forgot sour cream but give me.
Atmosphere: 5
Food: 5
Service: 4
Mandy Mcclanathan
How do you give someone a chicken crunchwrap and not put chicken in it??? $8 for some lettuce tomato n sourcream wow!
Danielle Phillips
Good food fast friendly
Storm Simmoneau
Super friendly and energetic employees! The lady who handed me my food was super sweet. This was our first time here, and it was a pleasure. 😊
Atmosphere: 5
Food: 5
Service: 5
Kesther Ramos
Very bad attention. I work in Dordash and it makes me laugh because when I get to the window they talk to me kindly and when I tell them that I am going for an order from Dordash they already change their character and treat me as if I am going to ask them.
Atmosphere: 1
Food: 5
Service: 1
Donna Granados
Service was quick but indoor seating is under renovation. Hopefully wont take long. Easy access off Dual highway and exiting. Food was hot and tasty. Well put together.
Atmosphere: 4
Food: 4
Service: 4
Jone Fa .
⭐☆☆☆☆
I have always been a loyal Taco Bell customer. Every visit in the past made me feel valued, like I was supporting a business that cared about me as much as I cared about it. Unfortunately, my recent experience has completely changed that feeling.
When I placed my order, I specifically asked for “light ice” in my drink. Instead, my cup was filled with ice. I politely asked for a refill with the correct order, but instead of handling the situation professionally, the manager yelled at me through the speaker, told me I would have to “speak with security,” and even threatened to call the police on me.
This was deeply upsetting and completely unnecessary. I was not being disrespectful or difficult, I was simply asking for the drink I paid for.
I hope upper management takes this issue seriously. No loyal customer should ever feel threatened or treated this way, especially over something so small and easily fixable. I want to continue supporting Taco Bell, but experiences like this make it very hard.
Atmosphere: 1
Food: 5
Service: 1
Julia Ramsey
I went to zoom in on my order to see if it was mine on my camera because they didn't have it on the self and one of the workers started telling people I was taking pictures of her and then started taking pictures of me and my sister when we are minors
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Cinnamon Twists, Crunchwrap Supreme, Cheesy Fiesta Potatoes a Crunchy Taco and Chicken Quesadilla, Mtn Dew Baja Blast Freeze, Chips and Nacho Cheese Sauce
Went yesterday to get an online order. I waited for 20 minutes before leaving my place to go to the store. Waited in the drivthru line till my turn. Checked in with my app code for reward points. Told them I was their an online oder. Also redeemed an offer, and I bought a strawberry dream drink and a baha blast dream drink. Waited in the drivethru because my online order was not ready. Was asked to pull around to the window after about 5 minutes at the ordering spot. Got to window, paid for the dream drinks. I got half of my online order. Then, 3 minutes later, I got the drinks, but they did not look like the picture. To me, it looked like they took the freezey flavors and put them together in each of the cups(child size cup for $4 something, wow, so sad). I was thinking I would get one cup that is red and white and the other green and white like the picture, not green and red in both cups. It tasted good, but I do believe I'm going to ask how those drink are made before ordering them next time. The colors on the advertisements looked better than what I got and reminded me of a dream cickle(the dream part of the drink looked like a cream or milk). What I got did not remind me of that. However, the lady at the drivthru was very nice, polite, and courteous towards me. Got home with my food. Some of my tacos had hard edges, and some were soggyer at one end than the other, I'm thinking it's from the lettuce. I took those apart and took that end off and did not eat it. Thank you for the experience, and next time, we'll try again.
Atmosphere: 5
Food: 3
Service: 4
Eva Tucker
Service is usually great here but it's been quite consistent where I don't get the complete online order that I placed and it's become more of an issue. Other than that, the lines don't tend to take that long and the food is pretty decent
Atmosphere: 4
Food: 3
Service: 5
Jessica LaCouture
I order thru Uber eats delivery from the taco bell on dual highway Hagerstown MD. The crunch wrap supreme I ordered was horrible. It was lettuce and tomatoes only no seasoned beef and no nacho cheese sauce. Also Uber eats has horrible customer service!!
Atmosphere: 1
Food: 1
Service: 2
Jonelle L
I’m questioning how old the tortillas were that they made my food with. B they even look…wrong.
Atmosphere: 4
Food: 2
Service: 4
Montana Brunetto
It's taco bell. They definitely mess up orders occasionally and they are a bit slow, but it's taco bell.
Good food and service low atmosphere
Atmosphere: 2
Food: 4
Service: 4
They are always very nice never had a problem with the food or anything else either
They forgot sour cream but give me.
Atmosphere: 5
Food: 5
Service: 4
How do you give someone a chicken crunchwrap and not put chicken in it??? $8 for some lettuce tomato n sourcream wow!
Good food fast friendly
Super friendly and energetic employees! The lady who handed me my food was super sweet. This was our first time here, and it was a pleasure. 😊
Atmosphere: 5
Food: 5
Service: 5
Very bad attention. I work in Dordash and it makes me laugh because when I get to the window they talk to me kindly and when I tell them that I am going for an order from Dordash they already change their character and treat me as if I am going to ask them.
Atmosphere: 1
Food: 5
Service: 1
Service was quick but indoor seating is under renovation. Hopefully wont take long. Easy access off Dual highway and exiting. Food was hot and tasty. Well put together.
Atmosphere: 4
Food: 4
Service: 4
⭐☆☆☆☆
I have always been a loyal Taco Bell customer. Every visit in the past made me feel valued, like I was supporting a business that cared about me as much as I cared about it. Unfortunately, my recent experience has completely changed that feeling.
When I placed my order, I specifically asked for “light ice” in my drink. Instead, my cup was filled with ice. I politely asked for a refill with the correct order, but instead of handling the situation professionally, the manager yelled at me through the speaker, told me I would have to “speak with security,” and even threatened to call the police on me.
This was deeply upsetting and completely unnecessary. I was not being disrespectful or difficult, I was simply asking for the drink I paid for.
I hope upper management takes this issue seriously. No loyal customer should ever feel threatened or treated this way, especially over something so small and easily fixable. I want to continue supporting Taco Bell, but experiences like this make it very hard.
Atmosphere: 1
Food: 5
Service: 1
I went to zoom in on my order to see if it was mine on my camera because they didn't have it on the self and one of the workers started telling people I was taking pictures of her and then started taking pictures of me and my sister when we are minors
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Cinnamon Twists, Crunchwrap Supreme, Cheesy Fiesta Potatoes a Crunchy Taco and Chicken Quesadilla, Mtn Dew Baja Blast Freeze, Chips and Nacho Cheese Sauce
Restaurantji Recommends
Went yesterday to get an online order. I waited for 20 minutes before leaving my place to go to the store. Waited in the drivthru line till my turn. Checked in with my app code for reward points. Told them I was their an online oder. Also redeemed an offer, and I bought a strawberry dream drink and a baha blast dream drink. Waited in the drivethru because my online order was not ready. Was asked to pull around to the window after about 5 minutes at the ordering spot. Got to window, paid for the dream drinks. I got half of my online order. Then, 3 minutes later, I got the drinks, but they did not look like the picture. To me, it looked like they took the freezey flavors and put them together in each of the cups(child size cup for $4 something, wow, so sad). I was thinking I would get one cup that is red and white and the other green and white like the picture, not green and red in both cups. It tasted good, but I do believe I'm going to ask how those drink are made before ordering them next time. The colors on the advertisements looked better than what I got and reminded me of a dream cickle(the dream part of the drink looked like a cream or milk). What I got did not remind me of that. However, the lady at the drivthru was very nice, polite, and courteous towards me. Got home with my food. Some of my tacos had hard edges, and some were soggyer at one end than the other, I'm thinking it's from the lettuce. I took those apart and took that end off and did not eat it. Thank you for the experience, and next time, we'll try again.
Atmosphere: 5
Food: 3
Service: 4
Service is usually great here but it's been quite consistent where I don't get the complete online order that I placed and it's become more of an issue. Other than that, the lines don't tend to take that long and the food is pretty decent
Atmosphere: 4
Food: 3
Service: 5
I order thru Uber eats delivery from the taco bell on dual highway Hagerstown MD. The crunch wrap supreme I ordered was horrible. It was lettuce and tomatoes only no seasoned beef and no nacho cheese sauce. Also Uber eats has horrible customer service!!
Atmosphere: 1
Food: 1
Service: 2
I’m questioning how old the tortillas were that they made my food with. B they even look…wrong.
Atmosphere: 4
Food: 2
Service: 4
It's taco bell. They definitely mess up orders occasionally and they are a bit slow, but it's taco bell.
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