Starbucks Coffee Company

$ • Coffee Shops

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About Starbucks

This Starbucks Coffee Company location generally offers good drinks and friendly service, but experiences vary. Customers often praise the speed of drink preparation, noting that their beverages come out tasting great and quickly, especially when the manager ensures smooth operations. Staff members like Johnay at the drive-through are appreciated for their kindness and professionalism, standing out among less helpful or rude staff at other counters. One customer shared a positive experience with Khairi, who stepped up to help when an order was mistakenly placed at another location, making the night special for them and their family.

However, the location faces challenges with efficiency, especially at the drive-through, which is frequently long and slow, sometimes taking up to 30 minutes or more. Inside, wait times can also be lengthy, possibly due to understaffing. Some customers have expressed disappointment with the inconsistent inventory, noting that items like cold brew and pumpkin spice are often out of stock, even during busy times, which can be frustrating. Despite these issues, some visitors enjoy their drinks and the energetic, friendly atmosphere, with staff greeting customers in different languages and providing above-and-beyond service when possible. Overall, the location delivers good beverages and friendly interactions, but improvements in speed and inventory management would enhance the customer experience.

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Starbucks Reviews

3
297 ratings
5
19%
4
7%
3
8%
2
14%
1
52%
Food
3.2
Atmosphere
3.0
Service
2.4

Share your opinion about Starbucks Coffee Company

Literally the slowest Starbucks I’ve ever been to in my entire life. You can easily wait 45 minutes for a drink and a croissant if they’re understaffed, which is crazy because one order costs as much as they’re willing to pay people for an hour.
Horrible experience, Just utterly ridiculous. I was talked in the most rudest way possible by one of the managers at this establishment. I've been a regular for so long and this is just ridiculous. The barista who was helping me was being such a sweetheart she helped me. But the manager needs to be trained better at customer service. All for a drink I needed help with. I understood it was busy but this was no way to speak to a customer. I had asked for his name. Because this should...read full review
If your store close time is 8:30pm, why am I sitting outside your “closed” store at 8:18pm? Smh…

Read All Reviews(286)

Hours

Monday 5AM - 8:30PM
Tuesday 5AM - 8:30PM
Wednesday 5AM - 8:30PM
Thursday 5AM - 8:30PM
Friday 5AM - 8:30PM
Saturday 5AM - 8:30PM
Sunday 5AM - 8:30PM
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