Great food and wonderful service! I left my headphones and my server Demi kept them safe for me. Honest and polite staff .
Atmosphere: 5
Food: 5
Service: 5
Florence McDavies
Wonderful service and excellent staff. Demi’s customer service is like no other. Truly a gem!
Atmosphere: 5
Food: 5
Service: 5
Sheena Mac
I have been patronizing this business for maybe four years now. I mostly order online for pickup. Myself or my mate will either pick it up. Every time he goes to pick up the order there’s a problem with the manager whom I think is the owner. We African Americans bring you 80% of your business and that’s facts. I’ve spent plenty of money with this business. Your restaurant is just convenient from my home. I can get WAY better seafood boil’s from elsewhere. You will never receive my family’s business again! I will let my friends know to not patronize your business!!
Please have better customer service and don’t single your customers out do better RED CRAB HOUSE!!
Food: 3
Service: 1
Tequan Maduro
This is my favorite crab spot. No other seafood restaurant can compare. The service is always good. I live in Richmond, Virginia, but when I am in the Laurel, Maryland area-I make time to drop in
Franklin
The food is ok. But the customer service is terrible. For the last 3 weeks I have been trying to order there seafood boil special and the customer service has been terrible. The first time I call the rep placed me on hold for over 10 minutes and never came back. The second time I called the rep answered and hung up. I decided to give them one more chance today and when I called a male rep answered and began to take my order then some women takes the phone asking how can I help you then hangs up me. I will no longer be giving my hard earned money to establishments with poor customer service
Atmosphere: 3
Food: 4
Service: 1
Adam Schwartz
Everything was Amazing! Food was delicious and I can’t remember getting shrimp, crawfish and muscles that big! I highly recommend this restaurant!
Atmosphere: 5
Food: 5
Service: 5
Tray Huxley
They left a flyer on my car… please leave your trash to yourself and not on my vehicle
Service: 1
Terry Worley
Look at the reviews and THINK.. I usually have my own expectations, but they where right.......
Menu said 1/2 lb shrimp gets corn and potatoes I ordered 1.5 lbs And sausage. I got one corn.
All the food was bland, no spice taste at all. Server was OK, at best. They'd rather be on the phone then wait on someone
Atmosphere: 4
Food: 2
Service: 3
Mizzy oretega-smith
The current proprietors of Red Crab House in Laurel, MD should be relieved of their duties immediately. This establishment was in its zenith when it operated under the moniker Red Sky—a fact the new management seems to have conveniently forgotten. The atmosphere now exudes lifelessness, and the cuisine is utterly devoid of flavor. Once upon a time, the half-priced appetizers and drinks—particularly the Red Velvet paired with champagne—were unparalleled. I would routinely expend $200 to $300 on appetizers alone, simply because the quality warranted it. That era, however, has evaporated. The rebranding has proven catastrophic, signaling sheer ineptitude in business management. As the adage goes, “do not attempt to mend what is not broken.” At present, I would rather dine at Hooters—a venue that, despite its critics, has demonstrated staying power—while this establishment languishes in mediocrity. Frankly, such prime real estate should be reserved for bona fide restaurants, not this substandard imposter. If the rating system permitted zero stars, this debacle of an enterprise—both in service and in fare—would merit precisely that.
Atmosphere: 1
Food: 1
Service: 1
Vanessa Colvin
I really wish I remembered the waiters name because he was absolutely fantastic!! The food was great!! Next time I visit I'll be back!!
Turn the music down a little bit PLEASE!!!!! My family and I couldn’t even hear or talk to each other because the music was too loud. Food was good, service was good, prices are reasonable. We like the music, but it was way too loud!!
Atmosphere: 4
Food: 5
Service: 5
Leslee Smith
Friendly family atmosphere. The owner interacts with customers.
Atmosphere: 5
Food: 5
Service: 5
Roneice L James
Excellent food. Excellent service 👏🏾 its a vibe. Bartender super amazing
Great food and wonderful service! I left my headphones and my server Demi kept them safe for me. Honest and polite staff .
Atmosphere: 5
Food: 5
Service: 5
Wonderful service and excellent staff. Demi’s customer service is like no other. Truly a gem!
Atmosphere: 5
Food: 5
Service: 5
I have been patronizing this business for maybe four years now. I mostly order online for pickup. Myself or my mate will either pick it up. Every time he goes to pick up the order there’s a problem with the manager whom I think is the owner. We African Americans bring you 80% of your business and that’s facts. I’ve spent plenty of money with this business. Your restaurant is just convenient from my home. I can get WAY better seafood boil’s from elsewhere. You will never receive my family’s business again! I will let my friends know to not patronize your business!!
Please have better customer service and don’t single your customers out do better RED CRAB HOUSE!!
Food: 3
Service: 1
This is my favorite crab spot. No other seafood restaurant can compare. The service is always good. I live in Richmond, Virginia, but when I am in the Laurel, Maryland area-I make time to drop in
The food is ok. But the customer service is terrible. For the last 3 weeks I have been trying to order there seafood boil special and the customer service has been terrible. The first time I call the rep placed me on hold for over 10 minutes and never came back. The second time I called the rep answered and hung up. I decided to give them one more chance today and when I called a male rep answered and began to take my order then some women takes the phone asking how can I help you then hangs up me. I will no longer be giving my hard earned money to establishments with poor customer service
Atmosphere: 3
Food: 4
Service: 1
Everything was Amazing! Food was delicious and I can’t remember getting shrimp, crawfish and muscles that big! I highly recommend this restaurant!
Atmosphere: 5
Food: 5
Service: 5
They left a flyer on my car… please leave your trash to yourself and not on my vehicle
Service: 1
Look at the reviews and THINK.. I usually have my own expectations, but they where right.......
Menu said 1/2 lb shrimp gets corn and potatoes
I ordered 1.5 lbs
And sausage.
I got one corn.
All the food was bland, no spice taste at all.
Server was OK, at best. They'd rather be on the phone then wait on someone
Atmosphere: 4
Food: 2
Service: 3
The current proprietors of Red Crab House in Laurel, MD should be relieved of their duties immediately. This establishment was in its zenith when it operated under the moniker Red Sky—a fact the new management seems to have conveniently forgotten. The atmosphere now exudes lifelessness, and the cuisine is utterly devoid of flavor. Once upon a time, the half-priced appetizers and drinks—particularly the Red Velvet paired with champagne—were unparalleled. I would routinely expend $200 to $300 on appetizers alone, simply because the quality warranted it. That era, however, has evaporated. The rebranding has proven catastrophic, signaling sheer ineptitude in business management. As the adage goes, “do not attempt to mend what is not broken.” At present, I would rather dine at Hooters—a venue that, despite its critics, has demonstrated staying power—while this establishment languishes in mediocrity. Frankly, such prime real estate should be reserved for bona fide restaurants, not this substandard imposter. If the rating system permitted zero stars, this debacle of an enterprise—both in service and in fare—would merit precisely that.
Atmosphere: 1
Food: 1
Service: 1
I really wish I remembered the waiters name because he was absolutely fantastic!! The food was great!! Next time I visit I'll be back!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food was absolutely delicious.
Atmosphere: 5
Food: 5
Service: 5
I love the seafood basket
Atmosphere: 5
Food: 5
Service: 5
Turn the music down a little bit PLEASE!!!!! My family and I couldn’t even hear or talk to each other because the music was too loud. Food was good, service was good, prices are reasonable. We like the music, but it was way too loud!!
Atmosphere: 4
Food: 5
Service: 5
Friendly family atmosphere. The owner interacts with customers.
Atmosphere: 5
Food: 5
Service: 5
Excellent food. Excellent service 👏🏾 its a vibe. Bartender super amazing
Atmosphere: 5
Food: 5
Service: 5
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