I walked in to place an order and stood at the register for 10 minutes while the employees sat in the back and chatted with each other. The person upfront was walking back-and-forth and not once acknowledged that I was standing there. Never got to place an order. Absolute awful service.
Atmosphere: 1
Service: 1
LENY
It seems like they put no effort in making your order correctly or your drinks correctly I ordered a strawberry refreshers it’s literally just water very disappointed I need to put a little bit of more effort into what we are paying for.
Sheree Korecki
Of the 6 items ordered, they didn't have 3 of them. They offered substitutions and then forgot to supply one of the substitutes. I had to go back for it
Atmosphere: 3
Food: 3
Service: 3
Philip Carroll
Parking: People so nice that work there
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Williams
The drive through line was long but moved quickly. The order was perfect, the coffee was hot.
Food: 5
Service: 5
Carol Boyer
The some of the employees are very rude to dashers they don’t like to help them out when picking up orders!
Atmosphere: 5
Food: 5
Service: 1
Scott Rudolph
The staff was extremely welcoming and friendly, the restaurant was completely spotless and the drinks that we ordered tasted amazing
Atmosphere: 5
Food: 5
Service: 5
James Marshall
Great customer service here. I've seen the employees here go above and beyond to satisfy their customers. Excellent staff and work ethics that I wish more businesses would follow such a model of customer service.
Atmosphere: 5
Food: 5
Service: 5
Scott Smith
Don’t bother stopping. No cream or sweetener in coffee as ordered. Just like most other Dunkin’s any more. If you can’t make coffee stop selling it.
By far the best Dunkin around!!!!!!! The best most friendly staff and the BEST cold brew!!!!
maggie young
The main problem is that the manager and some staff are rude, manager says no food looks at all like advertised pics i say thats false advertising, food should at least resemble pic on menu. Long story, just extremely sub par, i like the coffee but cant deal with the we dont care about quality or customers attitude. No wonder noone was inside when i had to walk in to return avacado toast that had nothing on it (like photo on menu) but green avacado spread that was literally ice cold, i think they bought it from dip section at grocery store and blended it to a shake type spread and froze it. Just walking in shop was something they seemed to dislike as if they were closed. Then very unfriendly manners, body posture, and tone... hard to describe maybe like middle school girls in an argument, lol... idk but i dont need the coffee bad enough to give them buisness.
Atmosphere: 1
Food: 2
Service: 1
T T
Waited at counter 4 mins 6 to 8 people working focus only drive thru didnt say a word just left 00000 all across the board. Worse part they see you but dont say nothing
Service: 1
Svt Huber
Their service is so slow it takes about half hour if you’re in line to get your drink or food and on top of that if you park and walk in, they forget about your mobile order and take forever as well. They need to be a little more organized someone on mobile orders and someone walk-in orders and someone on drive-through orders they have enough business to do it.
Service: 1
Ken Vandegrift
First DD that had fresh donuts in I don't know how long! I was shocked. Way to go Mt Airy DD. Fast service, friendly service.
I walked in to place an order and stood at the register for 10 minutes while the employees sat in the back and chatted with each other. The person upfront was walking back-and-forth and not once acknowledged that I was standing there. Never got to place an order. Absolute awful service.
Atmosphere: 1
Service: 1
It seems like they put no effort in making your order correctly or your drinks correctly I ordered a strawberry refreshers it’s literally just water very disappointed I need to put a little bit of more effort into what we are paying for.
Of the 6 items ordered, they didn't have 3 of them. They offered substitutions and then forgot to supply one of the substitutes. I had to go back for it
Atmosphere: 3
Food: 3
Service: 3
Parking: People so nice that work there
Atmosphere: 5
Food: 5
Service: 5
The drive through line was long but moved quickly. The order was perfect, the coffee was hot.
Food: 5
Service: 5
The some of the employees are very rude to dashers they don’t like to help them out when picking up orders!
Atmosphere: 5
Food: 5
Service: 1
The staff was extremely welcoming and friendly, the restaurant was completely spotless and the drinks that we ordered tasted amazing
Atmosphere: 5
Food: 5
Service: 5
Great customer service here. I've seen the employees here go above and beyond to satisfy their customers. Excellent staff and work ethics that I wish more businesses would follow such a model of customer service.
Atmosphere: 5
Food: 5
Service: 5
Don’t bother stopping. No cream or sweetener in coffee as ordered. Just like most other Dunkin’s any more. If you can’t make coffee stop selling it.
Food: 1
Service: 1
Weird employee but good quality coffee
Restaurantji Recommends
By far the best Dunkin around!!!!!!! The best most friendly staff and the BEST cold brew!!!!
The main problem is that the manager and some staff are rude, manager says no food looks at all like advertised pics i say thats false advertising, food should at least resemble pic on menu. Long story, just extremely sub par, i like the coffee but cant deal with the we dont care about quality or customers attitude. No wonder noone was inside when i had to walk in to return avacado toast that had nothing on it (like photo on menu) but green avacado spread that was literally ice cold, i think they bought it from dip section at grocery store and blended it to a shake type spread and froze it. Just walking in shop was something they seemed to dislike as if they were closed. Then very unfriendly manners, body posture, and tone... hard to describe maybe like middle school girls in an argument, lol... idk but i dont need the coffee bad enough to give them buisness.
Atmosphere: 1
Food: 2
Service: 1
Waited at counter 4 mins 6 to 8 people working focus only drive thru didnt say a word just left 00000 all across the board.
Worse part they see you but dont say nothing
Service: 1
Their service is so slow it takes about half hour if you’re in line to get your drink or food and on top of that if you park and walk in, they forget about your mobile order and take forever as well. They need to be a little more organized someone on mobile orders and someone walk-in orders and someone on drive-through orders they have enough business to do it.
Service: 1
First DD that had fresh donuts in I don't know how long! I was shocked. Way to go Mt Airy DD. Fast service, friendly service.
Atmosphere: 4
Food: 5
Service: 5
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