McDonald's in Ocean City

“Mobile order, drive thru pick up. They told me at the window they were out of hazelnut syrup for the coffee. I said, okay, remove the syrup from the order, it gets refunded to my card, right? IDK about you, but since all these Mobile ordering apps have been pushed since COVID, the deals have gotten worse and fixing an order has been like self dentistry. Here, the manager came to the window, said, I'll refund you in cash and gave me the $0.39. Yeah, I'm sure you're like, really... You're gonna complain about thirty-nine cents. IDK about you, but how many times have you just been nickeled and dimed, just accepting the losses, or had places (like KFC) who's policy is to not give change anymore? It is theft. Would I have left the change go? Probably, but, I'll poke the bear at least once. Whoever that manager was, that establishment should be proud of her. No drawn out pissing battles where to customer is wrong, no you have to come in to get the refund, no call customer service. Executive action was employed, she showed she cared. I've worked in food for many years. I'm sure, if she is willing to treat a customer with respect for thirty-nine cents, she treats the people she manages with respect as well. It's difficult for me to give high reviews for food (especially fast food) places since the lost years. But, she and this establishment deserves the praise.“

“Branch gets really busy during meal times since it’s the only Mcdonalds at OC. Crew does not serve food in table even if you choose it when you order in mobile, so don’t wait long for your food, you need to pick it up at the counter. Limited parking space. High chair seen. Fountain drink outside the counter. Clean restroom. See images for reference.“