Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
3333 Olney Sandy Spring Rd, Olney
(301) 570-1729
About Chipotle Mexican Grill
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Chipotle Mexican Grill Reviews
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The location in Olney, Maryland IS THE WORST! Not only do they frequently make you wait >5 minutes for meat after running out (during a dinner rush?)- once the meat is ready and you get to the register you're told you have to get in the back of the line, and wait AGAIN for....them to run out of meat?! ARE YOU KIDDING ME? WHO DOES THAT?
Awful service, flavorless food, rude staff.
Ratings
Menu
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 11PM |
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Chipotle Mexican Grill is a reliable spot for a quick meal, with a standard fast-food appearance and ample parking. While some customers wish for better presentation, the accommodating staff and excellent service make up for any shortcomings. A customer was pleased with the large order they needed on short notice, which the manager graciously prepared in bulk for catering. Despite small meat portions, the outstanding customer service and positive attitude of the staff left a lasting impression. The overall experience at this location during busy dinner rushes was consistently positive, showcasing a commitment to customer satisfaction. The food generally tastes fine, and the environment is clean, with friendly, helpful, and hardworking staff. However, newer employees tend to serve the smallest portions possible, and the location almost never has Chipotle Tabasco sauce in stock, requiring customers to ask repeatedly, which can be frustrating. One customer had to return through the drive-thru to get their burrito made right after a mistake, and they also wondered if bowls have less meat than burritos. Despite these issues, the staff’s helpfulness and the manager’s friendliness contribute to a positive overall experience.