Dunkin'

$ • Coffee Shops, Donuts

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About Dunkin' Donuts

Dunkin' is a popular donut and coffee shop that has mixed reviews from customers. While some appreciate the convenient location and generally fast service, others have experienced problems with the freshness and accuracy of their orders. Customers have reported receiving hard, crusty donuts instead of the fresh ones they expected, and some have had their orders substituted without being informed. Coffee is a major component at Dunkin', and there are requests for more attention to detail when making drinks, especially since they can be costly. Dietary restrictions can also be accommodated, as the restaurant was able to provide a customer with a fresh coconut milk option. Overall, the experiences at this Dunkin' location seem to be hit-or-miss. While the morning crew is fast and mostly accurate, the afternoon crew has been noted as slow and inconsistent, leading customers to be vigilant in checking their orders to ensure they receive what they expected. However, there have also been positive experiences, with some customers praising the friendly service they received.

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Dunkin' Donuts Reviews

3.2
167 ratings
5
30%
4
9%
3
9%
2
11%
1
41%
Food
3.0
Atmosphere
3.2
Service
3.0

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Update Oct 14th. Corporate and AAC health department have opened cases looking into this incident. The owner of the franchise contacted me and was very concerned of our findings. He was also concerned because it could be anyone even his own family. I appreciate his concern and keeping me updated with the findings. I would also like to say I have purchased over 100+ doughnuts from that location in my 15 years of living here and this was my first issue.
Oct 13th I purchased a...read full review
The the girl that helped me this morning was kind and very pleasant. It’s very much appreciated. The pumpkin munchkins are VERY good 😉
Bought a dozen of vanilla frosted the other night for my kids and happened to get old fashioned vanilla frosted instead of glazed, my kids are autistic and will only eat certain things and immediately picked up on the difference so the whole dozen was basically a waste at that point. After getting off work I took the doughnuts back up to show them and see if they could do anything but I assumed probably not, however Sadie saved the night for me and was the sweetest thing. I appreciate...read full review

Read All Reviews(167)

Hours

Monday 4:30AM - 9:30PM
Tuesday 4:30AM - 9:30PM
Wednesday 4:30AM - 9:30PM
Thursday 4:30AM - 9:30PM
Friday 4:30AM - 10PM
Saturday 4:30AM - 10PM
Sunday 4:30AM - 9:30PM
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