Pizza Hut in Pasadena

“This place hasn't changed in years. We ordered two personal pan pizzas and fries and chicken bites for our kids. They came out great. They were cooked well crispy and hot. The guy working the oven was very busy with orders and many people picking up. He was very nice and patient. Some lady came up and rudely asked for straws. He was apologetic and ran and grabbed them quickly. Great experience.“

“I called over the phone for a pickup order and Pizza Hut uses a remote caller receptionist to place orders. The experience over the phone was slow and the lady messed up my very clear order multiple times. I recognized the price was incorrect and she said she was fixing it. She told me a new price in the $17 range. It was still a dollar more than what I had previously experienced a week before. I didn't care about a dollar, but when I went in to purchase my order, it was over $19. The gentleman that I told this to fixed the order and said he gets multiple situations like that per day. He seems to be mostly running the Pizza Hut himself and he does a fantastic job from what I can tell. He can even correct the blunders of service that the phone receptionist caused. I was very pleased leaving because the pizza was good and the gentleman I dealt with in person resolved my payment issue. I would recommend this Pizza Hut, and I would not go through the phone receptionist that's listed as the Pizza Hut's phone number.“