Chipotle Mexican Grill

10116 River Rd, Potomac
(301) 299-3563

Recent Reviews

Andrew Poissant

The most disgusting chipotle I’ve ever been to. There was trash over piling in the bins, trash and sticky substances all over every table, and no napkins to clean anything ourselves. Idk what happened but that place was TERRIBLE.

Atmosphere: 1

Food: 1

Service: 1

Diana Garcia

After I was done with my bowl I went straight to the bathroom!!! Came home straight to the bathroom!!! Never getting chipotle from here again!!

Atmosphere: 3

Food: 1

Service: 1

Jenty

It’s not good it’s very

Atmosphere: 1

Food: 1

Service: 1

Al Honarvar

Cheapest guy in town with smallest portions I have ever seen in these chains, old chicken, not fully cooked beans, and no napkins!!!Save any which way you can .. !!!If you want a miniature burrito with old and uncooked ingredients, then rush to this place.Example: asked for corn and the well trained lady put 5 pieces of corn on each of my four burritos. You can guess what they did to other ingredients. Well trained by owner or manager to put the smallest portion they can do. Good luck ????????.

AquaJeff

Absolutely horrendous experience, the new servers gave us only half of what they used to give, a complete rip-off, will only come back when they get new employees.

Emily M.

Pretty gross. I picked up my online order- the garbage behind the counter was spilling over with plastic gloves everywhere on the ground, and the ground in the seating area was totally unclean. The food itself was bad as well- husbands burrito was 80% rice and the guacamole was a solid brown color it looked so nasty. Very disappointing- they need to get it together

Sami Gruhin

Two people in my family have gotten horrible food poisoning from here in the past 2 weeks. Be warned!

Deepa Suryanarayanan

Was very long wait and meat in my

Atmosphere: 5

Food: 2

Service: 3

Recommended dishes: Burrito Bowl, Three Tacos

Lucii Sweets

I will not eat here again! They do not follow directions and they also charged me for a bowl when I only got 2sides.It should say 2 sides and Not V

Harry Deitch

Was dirty, trash was overflowing, trash on the floor behind the line, drink units were empty, and tables were dirty.

Atmosphere: 3

Food: 4

Service: 4

Sancho Misgina

I felt compelled to leave this review bc when I asked for a side of salad dressing, David picked one up and realized there was a better one and gave me the better one instead. That means a lot to me bc he clearly has the golden rule instilled and that is rare. Thank you David!

Danny Ely

Got a stale tortilla on the side, they don't make them fresh any

Food: 1

Cole Hutton

If I could leave zero stars, I would the management is obnoxious, entitled, and prejudice

Marco F.

Worse place to order They did not want to sell me a chicken quesadilla They said order online not at the menu First time i see that at chipotle Only new people working there at mess up They can not make the burrito !

Tayleah Surratt

Hands down the worst Chipotle I've ever visited. We won't spend another cent at this location. Dismal. Dirty. Terrible set up for ordering - completely backwards. First -- you cannot order a quesadilla from the line in person. They literally tell you you have to order a quesadilla online -- in the store --for pick up as an online order. They said they aren't allowed to use the quesadilla machine 'up front.' Claimed it would be a 5 min wait but the pile of online orders said otherwise. Wow. Second, ZERO quality control. The ingredients were dry and items like onions not fully prepped. Reduced selection of options and salsas. When I asked why the exact same burrito was half the size (length and weight) of the first one they said "the tortillas are different sizes."Wrong answer. The tortillas are the same size but the person making the burrito had no clue as to what they were doing. They could not fold the burrito properly. So another crew member tried to fix it and destroyed the burrito, throwing away 1/2 the filling, instead of remaking it. There was a 4 inch size difference (see picture). I could have insisted on it being remade but we decided to get on with our lives. Do not waste your time or money on this location.

Atmosphere: 1

Food: 1

Service: 1

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