Dunkin' Donuts in Randallstown

“I don't generally leave reviews, but this store and the employees here definitely deserve it. I have frequented this location for more than 2 years, and the employees here are second to none! It's always a welcoming feeling when people recognize you and remember you. They see hundreds of people every day, but when they spot you and offer a smile and a pleasant tone and then remember something small about you (or even remember your order) it says a lot about the community you and them have built TOGETHER. From the moment I pull up, between Molly or Jay, they ALWAYS know my car and my order before I even speak! Bela runs the drive thru window with ease and always has a kind word and warm smile. Balvider (I really hope that I'm spelling her name right) moves with efficiency and is always ready with a wave and smile. Mr. Patel (the BossMan), with his signature leather fedora, is also always so welcoming. In a world where the ART of genuine customer service is increasingly being lost, the folks at this Dunkin really seem to enjoy what they do. It's like getting a warm hug from family whenever I walk in or drive up. And even in the rare instance that my order is incorrect, they never cease to correct it with a smile. I'm so thankful for the fellowship that happens whenever I go there because I know that I will leave with more warmth in my cup as well as my heart ❤️“

“best dunkin i ever been too. People are complaining about the service being slow and the food not being right, not everyday is the same day. the only that matters is the customer service you get from the staff. love the staff becoming here since i moved.“