Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 5504 Norbeck Rd, Rockville, Maryland, 20853, US
Telephone: (240) 261-0295
Price range: $
Rating: 2.7

$ • Mexican, Fast Food, Pet Friendly

Hours:
5504 Norbeck Rd, Rockville
(240) 261-0295

Menu Order Online

About Chipotle Mexican Grill

This Chipotle Mexican Grill location offers a generally positive experience with friendly staff and clean surroundings. Many customers appreciate the convenient drive-thru and the ability to order online for quick pickups, often arriving within 15 minutes. The food quality is consistently good, with tasty dishes and attentive service, especially when orders are correct and well-prepared. One customer noted that the restaurant is very clean and the staff explain their orders clearly, making for a smooth experience. However, there are occasional issues; some customers experienced slower service or felt their food was smaller or less filled than usual, which led to disappointment. For example, one customer mentioned their Barbacoa bowl had noticeably less rice, lettuce, and meat, and they left feeling hungry. On another visit, the service was not as good, with staff taking longer to take orders and forgetting to include items like tortilla chips. Despite these minor setbacks, most reviews indicate that the location is a reliable spot for good food and friendly service, with some noting that the staff handle mistakes well and are quick to fix problems. Overall, it’s a convenient and clean restaurant with consistent food quality, though service can vary.