Ordered a iced latte with an extra shot and I swear to god the girl handed me a white cup of milk that had no espesso in it. When I kindly said this drink is not made right, she snatched it from me and sighed then disappeared. She came back a few minutes later and the drink was SLIGHTLY darker with a total of 2 ice cubes in it. This is why I dont come to Dunkin....they do not know how to make coffee and are extremely inconsistent even when you pay extra
Food: 1
Service: 1
cocoNAT USA
bad old donuts! they serve here old donuts taste so bad!! and i ordered latte but they give me brewed coffee. bad coffee latte and bad donuts never be back here!!! WARNING DO NOT COME HERE WASTING YOUR MONEY!!! ewww?
David Philmore
I liked it. 6 dollar deal meal.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hash Browns, Doughnut
Caylin Byrd
Food is fine. But seriously keep forgetting to put something in my bag that I ordered. Like this morning they didn’t put my wrap in there and usually I check my bag but I was in a rush, and then no one can answer the damn phone. And I don’t know how many times I have to ask for extra ice and still can’t get any. Now I can’t even get a refund for the food I purchased that I didn’t get because no one will answer the phone.
Avonda Ellison
Hey, so, you know how Dunkin' Donuts has all these self-checkout kiosks now? Well, the people who work there don't even bother to greet you anymore. They don't even look up or say, "Hey, if you need any help, just let me know." It's like they've completely lost their personal touch.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Hash Browns, Maple Sugar Bacon Breakfast Sandwich
Shanna Webb
I order half a dozen donuts, a frozen coffee, and hashbrowns. the food and coffee were amazing. but the staff seems to have some kind of issue with having to do their jobs. i ordered at the kiosk because they all seemed very busy with drive thru orders, which i can fully understand as someone who works in customer service. But a younger girl with braids walked up to the register and just gave me a dirty look for literally no reason. then she went back to the kitchen area near the drive thru. then as they’re putting my order on the counter a different girl gave me a side eye and scrunched her nose up. attitudes toward customers who you haven’t even interacted with don’t belong in customer service, find another job if you hate people that much. i can understand it if i were a karen or rude to them, but i used the kiosk and didn’t even speak to any of them.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Hash Browns, Doughnut
chris omes
Literally it's called laziness. Burnt crap bacon who serves black burnt to a crisp bacon? Sugar bacon I get is suppose to be crispy. Puts burnt bacon on the bottom and nice great tasting stuff on the bottom. If you are out say you are and not give me burnt bacon. So uncalled for. No idea how mad I am. Won't go back I was eating it blind until I put burnt bacon in my mouth. That's how I knew it was burnt. I didn't expect it. Eating without looking at this place should come with caution signs.
Food: 1
Service: 5
Paul Mankus
Great place to kill time between hotel checkout and departure time. The double chocolate donuts are to die for! The coffee is a nice boost before a long day of airport life.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Kelli Bishop
Parking: Make sure you follow to the right if utilizing the drive thru- this allows space for those parking and going in to get out.
Kid-friendliness: What kid doesn't enjoy a donut or some munchkins!
This is ridiculous, I ordered 12 donuts on the mobile app and payed online at around 8pm and when I came to pick it up they were out of every single doughnut I ordered . They didn’t even have 12 donuts in the entire store. They only had seven in a single flavor that I don’t like. The lady working there told me I would have to contact customer service to get a full refund but now it looks like it’s going to take 48 hours for them to review the ticket. I understand my order was later at night but it’s not even the fact they didn’t have the doughnuts I’m most frustrated about, it’s the fact they couldn’t process a refund in store for a mobile order! Now I have to jump through hoops and hope they refund me and it’s going to take two days to get my money back! I know it’s not the employee’s fault because big corporations like to screw customers over any chance they get, but it seems training and allowing your employees to refund mobile orders on site would be common sense if you aren’t going to mark on the app items that aren’t available
Edit: Three days later this has still been a nightmare getting refunded. I have submitted multiple tickets just to not hear back and am STILL waiting for even a confirmation or anything that my refund is on the way
Food: 1
Geneva Barnes
The food was good. Really busy. Everyone was getting stressed.
Atmosphere: 2
Food: 4
Service: 4
Jennifer Heverin
My favorite place in th world!!
Parking: Follow the signs lol ?
Wheelchair accessibility: Yes, clearly marked
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Unknown Unknown
So I went to this location yesterday morning and the service and my drink was horrible. First off the employee took forever to come and even wait on all the customers at the register I among about 6 others stood there for over 15 min to be waited on and she kept looking at us and just kept walking away acted like she was cleaning something then after saying something she came to the register with attitude I asked her who was working the register she mumbled me. I said umm we been here for over 20 minutes waiting. And then I got to work and my drink wasn't even made right I couldn't even drink it this was very poor customer service. And I go here almost everyday. Idk what her issue was but it was not good service. And my drink was nasty ?
Atmosphere: 5
Food: 1
Service: 1
Debbie Esterson
We often get a coffee via the drive-thru. The staff are always friendly and efficient.
Ordered a iced latte with an extra shot and I swear to god the girl handed me a white cup of milk that had no espesso in it. When I kindly said this drink is not made right, she snatched it from me and sighed then disappeared. She came back a few minutes later and the drink was SLIGHTLY darker with a total of 2 ice cubes in it. This is why I dont come to Dunkin....they do not know how to make coffee and are extremely inconsistent even when you pay extra
Food: 1
Service: 1
bad old donuts! they serve here old donuts taste so bad!! and i ordered latte but they give me brewed coffee. bad coffee latte and bad donuts never be back here!!! WARNING DO NOT COME HERE WASTING YOUR MONEY!!! ewww?
I liked it.
6 dollar deal meal.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hash Browns, Doughnut
Food is fine. But seriously keep forgetting to put something in my bag that I ordered. Like this morning they didn’t put my wrap in there and usually I check my bag but I was in a rush, and then no one can answer the damn phone. And I don’t know how many times I have to ask for extra ice and still can’t get any. Now I can’t even get a refund for the food I purchased that I didn’t get because no one will answer the phone.
Hey, so, you know how Dunkin' Donuts has all these self-checkout kiosks now? Well, the people who work there don't even bother to greet you anymore. They don't even look up or say, "Hey, if you need any help, just let me know." It's like they've completely lost their personal touch.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Hash Browns, Maple Sugar Bacon Breakfast Sandwich
I order half a dozen donuts, a frozen coffee, and hashbrowns. the food and coffee were amazing. but the staff seems to have some kind of issue with having to do their jobs. i ordered at the kiosk because they all seemed very busy with drive thru orders, which i can fully understand as someone who works in customer service. But a younger girl with braids walked up to the register and just gave me a dirty look for literally no reason. then she went back to the kitchen area near the drive thru. then as they’re putting my order on the counter a different girl gave me a side eye and scrunched her nose up. attitudes toward customers who you haven’t even interacted with don’t belong in customer service, find another job if you hate people that much. i can understand it if i were a karen or rude to them, but i used the kiosk and didn’t even speak to any of them.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Hash Browns, Doughnut
Literally it's called laziness. Burnt crap bacon who serves black burnt to a crisp bacon? Sugar bacon I get is suppose to be crispy. Puts burnt bacon on the bottom and nice great tasting stuff on the bottom. If you are out say you are and not give me burnt bacon. So uncalled for. No idea how mad I am. Won't go back
I was eating it blind until I put burnt bacon in my mouth. That's how I knew it was burnt. I didn't expect it. Eating without looking at this place should come with caution signs.
Food: 1
Service: 5
Great place to kill time between hotel checkout and departure time. The double chocolate donuts are to die for! The coffee is a nice boost before a long day of airport life.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Parking: Make sure you follow to the right if utilizing the drive thru- this allows space for those parking and going in to get out.
Kid-friendliness: What kid doesn't enjoy a donut or some munchkins!
Great place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Restaurantji Recommends
This is ridiculous, I ordered 12 donuts on the mobile app and payed online at around 8pm and when I came to pick it up they were out of every single doughnut I ordered . They didn’t even have 12 donuts in the entire store. They only had seven in a single flavor that I don’t like. The lady working there told me I would have to contact customer service to get a full refund but now it looks like it’s going to take 48 hours for them to review the ticket. I understand my order was later at night but it’s not even the fact they didn’t have the doughnuts I’m most frustrated about, it’s the fact they couldn’t process a refund in store for a mobile order! Now I have to jump through hoops and hope they refund me and it’s going to take two days to get my money back! I know it’s not the employee’s fault because big corporations like to screw customers over any chance they get, but it seems training and allowing your employees to refund mobile orders on site would be common sense if you aren’t going to mark on the app items that aren’t available
Edit: Three days later this has still been a nightmare getting refunded. I have submitted multiple tickets just to not hear back and am STILL waiting for even a confirmation or anything that my refund is on the way
Food: 1
The food was good. Really busy. Everyone was getting stressed.
Atmosphere: 2
Food: 4
Service: 4
My favorite place in th world!!
Parking: Follow the signs lol ?
Wheelchair accessibility: Yes, clearly marked
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
So I went to this location yesterday morning and the service and my drink was horrible. First off the employee took forever to come and even wait on all the customers at the register I among about 6 others stood there for over 15 min to be waited on and she kept looking at us and just kept walking away acted like she was cleaning something then after saying something she came to the register with attitude I asked her who was working the register she mumbled me. I said umm we been here for over 20 minutes waiting. And then I got to work and my drink wasn't even made right I couldn't even drink it this was very poor customer service. And I go here almost everyday. Idk what her issue was but it was not good service. And my drink was nasty ?
Atmosphere: 5
Food: 1
Service: 1
We often get a coffee via the drive-thru. The staff are always friendly and efficient.
Service: 5
Loading...