The environment was unsanitary, my pizza was cold, and was not cut...at all. I ordered a medium pizza and instead of 8 slices I had 0 slices (in the picture there appears to be 4 large slices but the cut was not through the pizza at all). There were employees deep cleaning appliances while my food was being made. I was especially concerned when I saw the large container of dirty water/cleaning chemicals in the area that my food was being prepared. It was disgusting to see and concerning to watch.
Atmosphere: 1
Food: 1
Service: 3
Malakhi Church
Gave me 24 chicken wings instead of 16
Atmosphere: 1
Food: 1
Service: 2
Jayshawn Smith
I love this store the employees are really sweet I had to wait a lil bit I was very patient with them
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust Pepperoni Pizza
Kyle Kirkendall
Look these people work hard and they care about your order all you gotta do is talk to the manager
Atmosphere: 5
Food: 5
Service: 5
Sarah Ash
The last two times I've visited (nearly a month apart) they only had one working oven. The first time I let it go, as the lady at the register was apologetic and communicating regularly about our order status. It took about an hour from order time until it was ready. The second time I walked in 30 minutes after placing the order, was asked my name and then the employee just walked away without saying anything. Took another 20 minutes to find out that they still only had one oven. No communication and the employees this time around were rude. Waited for over an hour and was told my order wasn't even in the oven yet, so I left. This location needs some serious help. Nearly one month with only one functioning oven is ridiculous.
Adam Schin
Estimated delivery: 30 minutes Actual delivery: 2 hours Managers response: too bad Delivered cold obviously Don't even bother with them.
Food: 4
Service: 1
Recommended dishes: Stuffed Crust Pepperoni Pizza
Sheila Young (Sheshe)
OMG This place I'm sorry is 1# pizza place in my book I've had pizza from all over but this is top of the line the staff is A+ I live in Berlin they closed that one so I said ok I'll try this location glad I did. I renamed the store LoL to Dam because that's what I said when I said when I took the first bite sorry just being honest. So if you want Great pie give them a try I'm glad I did you won't be sorry I sure wasn't. I'll try to take a picture of the next one lol.
Vegetarian options: They have all kinds of veggies.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust Pepperoni Pizza, Pizzas Wings, Extra Large New York Style Pizza
David Perry
Did a pickup my order was ready. It was nice and hot and tasted good.
Atmosphere: 5
Food: 5
Service: 5
M
Loved the cheeseburger pizza ingredients was fresh
This is the slowest Papa John’s that I’ve ever been into. It should not take 45 minutes to wait for an order. It was only supposed to be seven minutes original According to their employee
Atmosphere: 1
Food: 1
Service: 1
douglas potter
Excellent. Crystal the manager has gone above and beyond to give great customer service. We had a big order and she made sure that it was perfect. This is why we buy papa johns. Way to go Crystal. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Kenneth Passwaters
I live behind Salisbury university and the closest papa john is in north Salisbury. If I have to go that far pizza I'm not going to papa john I'm going to keep going to delmar and get the delmar special!!!
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Stuffed Crust Pepperoni Pizza
Jaymi Turner
Damien and Chris are EXCELLENT EMPLOYEES and have great customer service skills!! Definitely couldn't complain anymore about the GM Crystal though!! She was completely rude and had VERY POOR customer service skills!! They need to move Chris up if u ask me!! Food was also great!! I eat here and deliver for door dashing daily..
Atmosphere: 5
Food: 5
Service: 5
Noah Gibbons
Customer service subpar. Black woman did nothing but gossip to her coworkers and little work was being done. Came in to pick up a mobile order when the app said it was ready but the same woman said it wasn’t ready but never checked for my
The environment was unsanitary, my pizza was cold, and was not cut...at all.
I ordered a medium pizza and instead of 8 slices I had 0 slices (in the picture there appears to be 4 large slices but the cut was not through the pizza at all).
There were employees deep cleaning appliances while my food was being made. I was especially concerned when I saw the large container of dirty water/cleaning chemicals in the area that my food was being prepared. It was disgusting to see and concerning to watch.
Atmosphere: 1
Food: 1
Service: 3
Gave me 24 chicken wings instead of 16
Atmosphere: 1
Food: 1
Service: 2
I love this store the employees are really sweet I had to wait a lil bit I was very patient with them
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust Pepperoni Pizza
Look these people work hard and they care about your order all you gotta do is talk to the manager
Atmosphere: 5
Food: 5
Service: 5
The last two times I've visited (nearly a month apart) they only had one working oven. The first time I let it go, as the lady at the register was apologetic and communicating regularly about our order status. It took about an hour from order time until it was ready. The second time I walked in 30 minutes after placing the order, was asked my name and then the employee just walked away without saying anything. Took another 20 minutes to find out that they still only had one oven. No communication and the employees this time around were rude. Waited for over an hour and was told my order wasn't even in the oven yet, so I left. This location needs some serious help. Nearly one month with only one functioning oven is ridiculous.
Estimated delivery: 30 minutes
Actual delivery: 2 hours
Managers response: too bad
Delivered cold obviously
Don't even bother with them.
Food: 4
Service: 1
Recommended dishes: Stuffed Crust Pepperoni Pizza
OMG This place I'm sorry is 1# pizza place in my book I've had pizza from all over but this is top of the line the staff is A+ I live in Berlin they closed that one so I said ok I'll try this location glad I did. I renamed the store LoL to Dam because that's what I said when I said when I took the first bite sorry just being honest. So if you want Great pie give them a try I'm glad I did you won't be sorry I sure wasn't. I'll try to take a picture of the next one lol.
Vegetarian options: They have all kinds of veggies.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust Pepperoni Pizza, Pizzas Wings, Extra Large New York Style Pizza
Did a pickup my order was ready. It was nice and hot and tasted good.
Atmosphere: 5
Food: 5
Service: 5
Loved the cheeseburger pizza ingredients was fresh
Vegetarian options: All veggie pizza
Parking: Feee parking plenty
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, Buffalo Wings, Stuffed Crust Pepperoni Pizza
People are nice that work there but what I don’t like is getting text that my order is ready and it’s not even made yet ??
Restaurantji Recommends
This is the slowest Papa John’s that I’ve ever been into. It should not take 45 minutes to wait for an order. It was only supposed to be seven minutes original According to their employee
Atmosphere: 1
Food: 1
Service: 1
Excellent. Crystal the manager has gone above and beyond to give great customer service. We had a big order and she made sure that it was perfect. This is why we buy papa johns. Way to go Crystal. Thank you.
Atmosphere: 5
Food: 5
Service: 5
I live behind Salisbury university and the closest papa john is in north Salisbury. If I have to go that far pizza I'm not going to papa john I'm going to keep going to delmar and get the delmar special!!!
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Stuffed Crust Pepperoni Pizza
Damien and Chris are EXCELLENT EMPLOYEES and have great customer service skills!! Definitely couldn't complain anymore about the GM Crystal though!! She was completely rude and had VERY POOR customer service skills!! They need to move Chris up if u ask me!! Food was also great!! I eat here and deliver for door dashing daily..
Atmosphere: 5
Food: 5
Service: 5
Customer service subpar. Black woman did nothing but gossip to her coworkers and little work was being done. Came in to pick up a mobile order when the app said it was ready but the same woman said it wasn’t ready but never checked for my
Atmosphere: 1
Food: 3
Service: 1
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