Food was perfectly made and was ready a minute after I walked in. The people were very respectful and polite. Come here often.
Atmosphere: 5
Food: 5
Service: 5
melanie paydon
This place has gone severely downhill. Papas is a safe food for me and I order it 2 times a week. I’m sick and tired of coming in pick up my pizza and they’ve “just gotten to my order” meanwhile it says done. I’ve complained to corporate and it goes no where. Don’t take your business here
Atmosphere: 1
Food: 5
Service: 1
Ozgur Arm
They are trying to do their best to serve to their costumer. I was so happy about my last visit. Thank you for all employees.
Atmosphere: 5
Food: 5
Service: 5
Allison Zitka
They forgot the chicken on my pizza, and two sauce cups. That's over $3 of my order just not showing up. The pizza was also cut very poorly. Not very happy.
Food: 2
Service: 3
Sara Lee
Absolute dirtiest pizza shop I have ever seen and the customer service is horrendous. Eat here at your own risk
Atmosphere: 1
Food: 1
Service: 1
Dylan P
Food was hot and fresh only took about half hour. Best pizza I’ve had from a chain in a long time. Think shaq a roni is my new go to
Food: 5
Service: 5
Pete Devasher
It's not the worst pizza in Salisbury. I did notice that while I was waiting for my pie to come out of the oven, the gal putting the toppings on it touched her hair and wiped her nose. She made zero effort to change her gloves. Eww
Valerie Campbell
This location had no delivery driver so they used a door dash delivery driver. They brought my pizza and wings but no 2 liter soda. When I asked the driver he said they didn't give it to him. I pointed to the sticker on the pizza box that said +1 2L Starry and he said I had to call the store. I spoke with the manager at the store and was told my only option was to pick up the soda from them, no delivering the soda, no refund (of course I had paid 3.49 for the soda, 4.99 delivery fee plus 7.00 tip for the driver). This is a perfect example of poor customer service. I will NEVER order from this location again period.
Michael Drury
place is a absolute joke! they know they wrong when they want to argue and not give a name or a managers name! and then keep my money with no refund!!
McKayla Clark
The environment was unsanitary, my pizza was cold, and was not cut...at all. I ordered a medium pizza and instead of 8 slices I had 0 slices (in the picture there appears to be 4 large slices but the cut was not through the pizza at all). There were employees deep cleaning appliances while my food was being made. I was especially concerned when I saw the large container of dirty water/cleaning chemicals in the area that my food was being prepared. It was disgusting to see and concerning to watch.
I love this store the employees are really sweet I had to wait a lil bit I was very patient with them
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust Pepperoni Pizza
Kyle Kirkendall
Look these people work hard and they care about your order all you gotta do is talk to the manager
Atmosphere: 5
Food: 5
Service: 5
Sarah Ash
The last two times I've visited (nearly a month apart) they only had one working oven. The first time I let it go, as the lady at the register was apologetic and communicating regularly about our order status. It took about an hour from order time until it was ready. The second time I walked in 30 minutes after placing the order, was asked my name and then the employee just walked away without saying anything. Took another 20 minutes to find out that they still only had one oven. No communication and the employees this time around were rude. Waited for over an hour and was told my order wasn't even in the oven yet, so I left. This location needs some serious help. Nearly one month with only one functioning oven is ridiculous.
Adam Schin
Estimated delivery: 30 minutes Actual delivery: 2 hours Managers response: too bad Delivered cold obviously Don't even bother with them.
Food was perfectly made and was ready a minute after I walked in. The people were very respectful and polite. Come here often.
Atmosphere: 5
Food: 5
Service: 5
This place has gone severely downhill. Papas is a safe food for me and I order it 2 times a week. I’m sick and tired of coming in pick up my pizza and they’ve “just gotten to my order” meanwhile it says done. I’ve complained to corporate and it goes no where. Don’t take your business here
Atmosphere: 1
Food: 5
Service: 1
They are trying to do their best to serve to their costumer. I was so happy about my last visit. Thank you for all employees.
Atmosphere: 5
Food: 5
Service: 5
They forgot the chicken on my pizza, and two sauce cups. That's over $3 of my order just not showing up. The pizza was also cut very poorly. Not very happy.
Food: 2
Service: 3
Absolute dirtiest pizza shop I have ever seen and the customer service is horrendous. Eat here at your own risk
Atmosphere: 1
Food: 1
Service: 1
Food was hot and fresh only took about half hour. Best pizza I’ve had from a chain in a long time. Think shaq a roni is my new go to
Food: 5
Service: 5
It's not the worst pizza in Salisbury. I did notice that while I was waiting for my pie to come out of the oven, the gal putting the toppings on it touched her hair and wiped her nose. She made zero effort to change her gloves.
Eww
This location had no delivery driver so they used a door dash delivery driver. They brought my pizza and wings but no 2 liter soda. When I asked the driver he said they didn't give it to him. I pointed to the sticker on the pizza box that said +1 2L Starry and he said I had to call the store. I spoke with the manager at the store and was told my only option was to pick up the soda from them, no delivering the soda, no refund (of course I had paid 3.49 for the soda, 4.99 delivery fee plus 7.00 tip for the driver). This is a perfect example of poor customer service. I will NEVER order from this location again period.
place is a absolute joke! they know they wrong when they want to argue and not give a name or a managers name! and then keep my money with no refund!!
The environment was unsanitary, my pizza was cold, and was not cut...at all.
I ordered a medium pizza and instead of 8 slices I had 0 slices (in the picture there appears to be 4 large slices but the cut was not through the pizza at all).
There were employees deep cleaning appliances while my food was being made. I was especially concerned when I saw the large container of dirty water/cleaning chemicals in the area that my food was being prepared. It was disgusting to see and concerning to watch.
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
Gave me 24 chicken wings instead of 16
Atmosphere: 1
Food: 1
Service: 2
I love this store the employees are really sweet I had to wait a lil bit I was very patient with them
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust Pepperoni Pizza
Look these people work hard and they care about your order all you gotta do is talk to the manager
Atmosphere: 5
Food: 5
Service: 5
The last two times I've visited (nearly a month apart) they only had one working oven. The first time I let it go, as the lady at the register was apologetic and communicating regularly about our order status. It took about an hour from order time until it was ready. The second time I walked in 30 minutes after placing the order, was asked my name and then the employee just walked away without saying anything. Took another 20 minutes to find out that they still only had one oven. No communication and the employees this time around were rude. Waited for over an hour and was told my order wasn't even in the oven yet, so I left. This location needs some serious help. Nearly one month with only one functioning oven is ridiculous.
Estimated delivery: 30 minutes
Actual delivery: 2 hours
Managers response: too bad
Delivered cold obviously
Don't even bother with them.
Food: 4
Service: 1
Recommended dishes: Stuffed Crust Pepperoni Pizza
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