“Honestly, I love Domino's pizza, but today was different, I order the same pizza i have order thousands of times but somehow now the sauce is spicy like hell, I tried to call but they didn't answer, it was a surprise to bite and get a burn on my mouth. (The sauce was Honey BBQ, I loved the sweet taste of it until today)“
“I go to order the pizza in the place The gentleman there Let me know that I need to wait one hour in the place just to get the pizza. Is it look like the guy doesn’t want to make me pizza Guys it’s crazy don’t go to this place. They need to close the place.“
“A massive turnaround for the Hillandale location!
I’ve been ordering from this Domino’s for years, and poor customer service was practically the only consistent thing about it—which had made me very reluctant to go back. However, my most recent visit completely blew me away.
My order was ready in record time, and walking into the store felt entirely different. I was greeted with a genuine smile and actually thanked for my business. It sounds simple, but those small touches make a huge difference in the overall customer experience. Whatever management, ownership, or accountability changes happened here recently, it is working. Thank you to the team for turning things around—keep up the great work!“
“?? I’m honestly disappointed about how hot my pizza was when i got it.. it was perfect and delicious??? It’s 2026 where do we get that? Yall are trying to make us big because my service here was too good. Have a great day or wtv im so conflicted…“
“Went twice this week. Both times service started out good. FRI server NEVER checked on us after he took order, not even when the food came. The lady who helps to clear tables would ask if we needed to go containers. I needed a refill on my soft drink, i had to flag him down for the refill. He was annoyed. He came back with the refill and the bill and he put both down. I said give us a minute to sort how we will be paying, he gave us what each of (2 people) us our totals. He just stood there pressuring us for payment. I was gathering the money from my wallet, put down a $20 going back to pull the remaining amount and server said your total is $$$. I am aware how much.
WED when almost finished with meal, server started acting annoyed and wanting us to hurry. He gave us the check he wouldn't leave table at all until we payed the bill. No time at all for us to sort the bill and pull payment together.
Food comes quick. Then they start ignoring you and then pressuring for payment. Managements way of getting you out and others in.
I have now been to this restaurant 3 times and different times of the day, and the same style of service. Food is good, and expensive. The service needs help.
It will definitely be a long time before I return.“