The food is fine but beware store policies and the extremely rude “security guard” that McDonald’s has hired to police the soda fountain. The person gave no explanation as to why I was unable to get a refill while other customers actively refilled their drinks, repeatedly got way too close for my own personal comfort and well within proper social distances for no reason at all, attempted to force me out of the store, and only escalated a meaningless situation into something that nearly became a physical altercation in my self defense over a simple soda refill.
The cashier even confirmed I could refill my soda until the guard told him I could not at which point the cashier changed their mind. Horrible McDonald’s, horrible service, horrible atmosphere, horrible location, but the food is still McDonald’s food so if you love that junk food kinda taste then go for it, I guess.
Atmosphere: 1
Food: 5
Service: 3
KB L
No napkins or condiments… can’t even get a cup of water.
Brittany McDaniels
Just found Brown hair in my fish sandwich meal. Don't waste your money here. These people are not clean. When I called the store, no one answers. I need to be reimbursed.
Atmosphere: 1
Food: 1
Service: 1
FuchciaSquare
📌I should have followed my first mind when I was urged to go to a McDonalds location in my own town (which is 1 hour away). Did I listen to my gut feeling… NOOOO! Silly me, I listened to my body…I was hungry and did not eat all morning. This particular location had staff and managers used racially and bigoted hostilities toward me, and refused to answer my questions. Instead, I was met with aggression. I ordered food using my app to get a free item. I have a ton of points in my app and decided to save my money for this particular visit. In the order placed, I asked for a cup of ice water. I usually get it with all my orders I’ve placed. In fact, other locations operate the same way with no problems. Unfortunately, I did not get a cup of water. I politely asked the woman at the window for a cup of ice water and gave her a gentle reminder it was forgotten in my order. She yelled hostilities toward me, refusing to make the cup of water and told me to get out the line. Because of her disturbing behavior toward me, I asked for the supervisor. As she was closing the window, I could hear Racially-charged comments about my appearance to the supervisor in Spanish. A man comes up and says, “I’m getting security..” The security woman comes to the window and threatens to file a Police Report for “Trespassing”. Yes, you read that right…TRESPASSING!!” She had a thick New York accent, and was adamant in her approach. I asked, “….over a cup of water!” I can see if there were hostilities or threats or physical altercations made. But to meet with with threats and hostilities as a customer is deplorable. I should have followed my gut instinct to wait until I get home to eat food. But I was so hungry. I’ll be sure to share my story with others to give this incident a voice and make others aware of the realities of Racism and passive-aggression.
John W. Peay II
McD's may as well do away w/ thier concept of a dollar menu because the value we've relied on for years is just non-existent anymore.
Atmosphere: 4
Food: 4
Service: 2
D Barry
Ordered two Saussge McMuffin with Egg, toasted well. They were terrible. The sausage was completely dried out and the English muffin was barely toasted. Total with coffee was more than $14 dollars and the meal was shit.
Atmosphere: 1
Food: 1
Service: 4
Mitchell Steinberg
Got a soft spot for the double cheeseburger, but only with mayo
Atmosphere: 5
Food: 5
Service: 5
Zita Kouame
They harassed my husband
Atmosphere: 1
Food: 1
Service: 1
Robin Key
Why was i asked to pull to side for 2 mocha frappes? No food, just drinks, and workers standing around at the window, 10 minutes later, and they are not even full....
Marlene V George
I ordered the big breakfast with steak, eggs and hot cakes (pancakes) with hash brown and I said I didn’t want a biscuit. A small cup of tea.
I got no sugar for the tea or milk and no salt and pepper. No napkins, I should’ve to asks for these, they should be an automatic. I said I’m eating in but I got a bag to go
The tables were dirty. I had to wipe my own table. The worst meal I ever had for $9.73. I literally wasted my money. Area was just nasty and dirty will not be back. A big mistake on my part.
Horrible place, the security guard is extremely rude, and gets your car towed if she sees you not eating at McDonald's. I do not recommend going there at all.
Mansour Mbaye
Worst customer service ever with an non existent and lazy manager
Atmosphere: 1
Food: 3
Service: 1
shanea williams
Polite staff, fast service, nuggets a little less than fresh but otherwise other food was good!
Atmosphere: 5
Food: 4
Service: 5
Yuly Advi
Absolutely peaceful and well done customer service 👏 my kids were contempt and well behaved because wasn't any out of place behavior from other people eating inside the premises.
The food is fine but beware store policies and the extremely rude “security guard” that McDonald’s has hired to police the soda fountain. The person gave no explanation as to why I was unable to get a refill while other customers actively refilled their drinks, repeatedly got way too close for my own personal comfort and well within proper social distances for no reason at all, attempted to force me out of the store, and only escalated a meaningless situation into something that nearly became a physical altercation in my self defense over a simple soda refill.
The cashier even confirmed I could refill my soda until the guard told him I could not at which point the cashier changed their mind.
Horrible McDonald’s, horrible service, horrible atmosphere, horrible location, but the food is still McDonald’s food so if you love that junk food kinda taste then go for it, I guess.
Atmosphere: 1
Food: 5
Service: 3
No napkins or condiments… can’t even get a cup of water.
Just found Brown hair in my fish sandwich meal. Don't waste your money here. These people are not clean. When I called the store, no one answers. I need to be reimbursed.
Atmosphere: 1
Food: 1
Service: 1
📌I should have followed my first mind when I was urged to go to a McDonalds location in my own town (which is 1 hour away). Did I listen to my gut feeling… NOOOO! Silly me, I listened to my body…I was hungry and did not eat all morning. This particular location had staff and managers used racially and bigoted hostilities toward me, and refused to answer my questions. Instead, I was met with aggression. I ordered food using my app to get a free item. I have a ton of points in my app and decided to save my money for this particular visit. In the order placed, I asked for a cup of ice water. I usually get it with all my orders I’ve placed. In fact, other locations operate the same way with no problems. Unfortunately, I did not get a cup of water. I politely asked the woman at the window for a cup of ice water and gave her a gentle reminder it was forgotten in my order. She yelled hostilities toward me, refusing to make the cup of water and told me to get out the line. Because of her disturbing behavior toward me, I asked for the supervisor. As she was closing the window, I could hear Racially-charged comments about my appearance to the supervisor in Spanish. A man comes up and says, “I’m getting security..” The security woman comes to the window and threatens to file a Police Report for “Trespassing”. Yes, you read that right…TRESPASSING!!” She had a thick New York accent, and was adamant in her approach. I asked, “….over a cup of water!” I can see if there were hostilities or threats or physical altercations made. But to meet with with threats and hostilities as a customer is deplorable. I should have followed my gut instinct to wait until I get home to eat food. But I was so hungry. I’ll be sure to share my story with others to give this incident a voice and make others aware of the realities of Racism and passive-aggression.
McD's may as well do away w/ thier concept of a dollar menu because the value we've relied on for years is just non-existent anymore.
Atmosphere: 4
Food: 4
Service: 2
Ordered two Saussge McMuffin with Egg, toasted well. They were terrible. The sausage was completely dried out and the English muffin was barely toasted. Total with coffee was more than $14 dollars and the meal was shit.
Atmosphere: 1
Food: 1
Service: 4
Got a soft spot for the double cheeseburger, but only with mayo
Atmosphere: 5
Food: 5
Service: 5
They harassed my husband
Atmosphere: 1
Food: 1
Service: 1
Why was i asked to pull to side for 2 mocha frappes? No food, just drinks, and workers standing around at the window, 10 minutes later, and they are not even full....
I ordered the big breakfast with steak, eggs and hot cakes (pancakes) with hash brown and I said I didn’t want a biscuit. A small cup of tea.
I got no sugar for the tea or milk and no salt and pepper. No napkins, I should’ve to asks for these, they should be an automatic. I said I’m eating in but I got a bag to go
The tables were dirty. I had to wipe my own table. The worst meal I ever had for $9.73. I literally wasted my money. Area was just nasty and dirty will not be back. A big mistake on my part.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Terrible service
Atmosphere: 1
Food: 1
Service: 1
Horrible place, the security guard is extremely rude, and gets your car towed if she sees you not eating at McDonald's. I do not recommend going there at all.
Worst customer service ever with an non existent and lazy manager
Atmosphere: 1
Food: 3
Service: 1
Polite staff, fast service, nuggets a little less than fresh but otherwise other food was good!
Atmosphere: 5
Food: 4
Service: 5
Absolutely peaceful and well done customer service 👏 my kids were contempt and well behaved because wasn't any out of place behavior from other people eating inside the premises.
Atmosphere: 5
Food: 5
Service: 5
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