Starbucks

Shopping Center, 10155 New Hampshire Avenue Hillendale, Silver Spring
(301) 439-0627

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Recent Reviews

This is not the first time, it is important for the team mostly the women to be professional. I ordered Macha latte with vanilla sirop. First they gave me Chai tea and I told the lady nope I ordered macha latte she said okay made the macha latte with no vanilla sirop this time.
That is not Starbucks we are used to
please give the staff more help, this is a very busy location. To have one person making the drinks at 7pm on a saturday honestly is cruel to the employee. The wait times are long which leads to unhappy customers & even more stressed staff from the dozens of orders one person had to make. for such a clearly profitable location they should be able to have more staff. Over 30 minutes for a drink is no fault of the person behind the counter but to management for scheduling 2...
The weekday morning crew are fairly quick and kind if you get there early. After 9am, it will be a long wait. The afternoon crew and especially the weekend crew — Steer clear. The place is dirty with trash everywhere and bathrooms out of toilet paper. They often only have two staff working, and even if you put a mobile order through, you still will wait up to 35 minutes for a drink. I often have to go ask about it at the register even though no staff are there because it’s...

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