McDonald's

$ • Fast Food, Burgers, Coffee Shops

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About McDonald's

McDonald's is known for its long lines and slow service, often leading to mistakes. While the staff remains friendly, customer service has seen some decline, and employees are less personable than before. It is important for customers to remember that when ordering at the kiosk, meals may not be brought to the table. Instead, if they are understaffed, orders may be called out by number, requiring customers to go to the counter to pick them up. Orders can be incomplete, as one reviewer noted missing items, including an expensive sandwich. However, some customers have had positive experiences, stating the window staff is friendly and the food is fresh, hot, and accurate. Although the drive-thru may be a little slow, food is generally made correctly. While fries can sometimes be non-crispy, the food overall is hot, and there is a nice selection of options available, including a chicken sandwich. Yet, there have been instances where simple requests, like specific sauces, were not fulfilled, leading to frustration among customers.

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McDonald's Menu
McDonald's Menu

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McDonald's Reviews

2.5
259 ratings
5
13%
4
10%
3
18%
2
11%
1
48%
Food
2.7
Atmosphere
2.4
Service
2.5

Share your opinion about McDonald's

I go to Taneytown McDonald’s at least once a week as a group. Amanda Owen’s is a great friendly person. I do not know her personally but I have never seen her slacking off her job or being anything but nice to people. Tonight 11/19/24 we overheard her coworkers talking about a costumer complaining about her and she got demoted and lost a whole week’s paycheck!! This is the most ridiculous thing I’ve ever heard of!!!! Brian Valentine, you should be ashamed of yourself...read full review
When making the iced coffees,there is more milk than coffee and very little caramel. Try to improve
Clean store, fast DT serviced and they know me by my online orders. Hardly ever a wait

Read All Reviews(259)

Hours

Monday 5AM - 11PM
Tuesday 5AM - 11PM
Wednesday 5AM - 11PM
Thursday 5AM - 11PM
Friday 5AM - 11PM
Saturday 5AM - 11PM
Sunday 5AM - 11PM
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