McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
9450 Robert S. Crain Hwy, Upper Marlboro
(301) 856-1329
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ordered breakfast for my wife and I. I patiently waited for my order, noticing that Uber orders and others are being filled ahead of me. 3 or 4 orders later, I asked the pretty red haired girl where my food was. She said she'd get it right now, then went right back to what she was doing. Now 12 orders ahead have been filled, I asked another lady where my food was while the red haired girl just looked at me. I finally got my order, 25 minutes after ordering and it was missing...read full review
CANNOT get an order correct. Last three delivery orders either left out items or sent incorrect items.
You can NEVER get them on the phone. They have an electronic system where you can leave a message, they NEVER return the call.
Packaging is hit or miss. One order is packaged great, the next is a mess with crushed syrup that leaks out and gets on everything.
Basically NO quality control, accountability, and LOUSY customer service.
CUSTOMER SERVICE SUCKS CASHIER ON THE ON THE PHONE THEY DON’T SAY NOTHING JUST PUT YOUR BAG ON THE COUNTER AND WALK OFF SMH
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
People in Upper Marlboro Also Viewed
McDonald's in Upper Marlboro MD offers good service and deals through their app. The place is clean, and the food is just okay. The manager's customer service skills are lacking, but the staff tries to correct mistakes quickly. Despite occasional service hiccups, it is considered one of the best McDonald's in the area, with many returning customers. The restaurant is often busy, but the friendly customer service and affordability make it worth the visit.