Papa Johns Pizza
$ • Pizza, Chicken Wings, Fast Food
Hours:
3401 Urbana Pike, Frederick
(301) 810-4040
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Papa Johns Pizza
I would like to share my experience at the store on Urbana pike in Frederick Maryland. I had one of the most AMAZING professional workers I have EVER encountered in customer service. Shayne was kind, friendly used miss and ma’am to refer to me during my visit there just now. I thanked him for being so kind to me as I’m down there today to see my mother in law on hospice and let him know that his kindness and customer service was much needed on a day...read full review
Papa Johns Pizza
I would like to share my experience at the store on Urbana pike in Frederick Maryland. I had one of the most AMAZING professional workers I have EVER encountered in customer service. Shayne was kind, friendly used miss and ma’am to refer to me during my visit there just now. I thanked him for being so kind to me as I’m down there today to see my mother in law on hospice and let him know that his kindness and customer service was much needed on a day...read full review
I was so excited to get a Papa Johns in Urbana. That was short lived. The other day My first “carry out” order was taken out with a delivery. They had to bring it back. Not only was it cold but when I asked for extra cheese they said normally we charge but since we messed up we’ll give you 2 packets free (.18 savings!)! Tonight I tried to give them a second chance. Three different people asked what I ordered including manager. He said you don’t look happy. I said just...read full review
Ratings
Menu
Hours
| Monday | 10:30AM - 11PM |
| Tuesday | 10:30AM - 11PM |
| Wednesday | 10:30AM - 11PM |
| Thursday | 10:30AM - 11PM |
| Friday | 10:30AM - 11:30PM |
| Saturday | 10:30AM - 11:30PM |
| Sunday | 10:30AM - 11PM |
People in Frederick Also Viewed
Papa John's Pizza offers friendly staff and a dedication to quality ingredients. While some customers have experienced inconsistent food quality, the management is actively working to improve consistency and efficiency. The restaurant's ambiance is filled with a desire to bring a great food experience. The pizza is always good, but some customers have had issues with it being undercooked and floppy despite requests for it to be overdone. The place is clean, and the service is quick and delicious, though sometimes small mistakes like forgetting to cut the pizza happen. The staff is very nice, but the delivery area is limited, with places like New Market being too far for delivery. Despite some hits and misses with food, the staff's friendly service and commitment to quality make it a promising spot for a good meal.