I asked them to please give me the complete pieces, but I was missing two pieces and also the chicken came undone, poor service
Konguitowhite xD
Would reccomend if you havent tried this chicken food is really tasty and i love it more because i use to eat it in my country guatemala but the service is bad they need to improve it otherwise very good place to eat
Atmosphere: 3
Food: 5
Service: 2
Gloria Guzman
Slow service and awful customer service. Had to wait over 45 minutes for my order (even though I had placed it an hour prior on the app). I had to return a gallon drink because they don’t have water cups, and they were trying to charge me $3.25 for the cups. Save yourself and go to ANY other chicken spot.
Atmosphere: 1
Food: 1
Service: 1
Ramón Sorto
Professional staff and delicious food
Atmosphere: 5
Food: 5
Service: 5
Nolberto Mejia
The food as always good, nothing to say about the food, unfortunately the service does not deserve even 1 star and I am not referring to the cashier service but to the liberties taken by the supervisors on duty. Let me explain: My wife and I went We are going to eat on Monday, 5/8/24. We came from New Jersey and decided to eat here to remember the food of our country. Of course, there are many other good options in the area. My wife wanted to use the bathroom and asked for the key. They gave it to her. and it didn't work in one of the two bathrooms that they have, one of the workers said that I hope that maybe they are using it, I went into the other one there if it worked but then we discovered that they have a different code so that only they can use the other bathroom and that the clients They can't use it, I decided to wait for one of the employees to come out and I wanted to use that specific bathroom and she wouldn't let me, the other one said, it's for men and women when both are designated for men and women, but my review is because I felt very sorry for it. seeing several children queuing to use the bathroom and, like me, when an employee left the bathroom with a different password, it was suggested that they wait for the other to vacate the bathroom. Please direct managers to take action on the matter.
The food, as always, was good—nothing to say about the food. Unfortunately, the service doesn't deserve even 1 star, and I'm not referring to the service at the register but rather to the liberties taken by the supervisors on duty. Let me explain: My wife and I went to eat on Monday, 8/5/24. We came from New Jersey and decided to eat here to remember the food from our country. Of course, there are many other good options in the area. My wife wanted to use the bathroom and asked for the code; they gave it to her, but it didn't work in one of the two bathrooms. One of the employees said to wait because maybe it was being used. She went to the other one, and there it worked. But then we discovered that they have a different code for themselves to use the other bathroom, and that customers are not allowed to use it. I decided to wait for one of the employees to come out so I could use that specific bathroom, but I wasn't allowed. She said the other one is for men and women when both are marked for men and women. My review is because I felt very sorry to see several children waiting in line to use the bathroom, just like me. When an employee came out of the bathroom with a different code, they suggested waiting for the other one to become available. Please, managers, take action on this matter.
Thank you very good
Atmosphere: 5
Food: 5
Service: 5
Everything was good but the horchata was very watery
I love this place! Great customer service!
Atmosphere: 5
Food: 5
Service: 5
The delicious food I went with my family and we loved everything, thank you very much we will return soon with my family
Atmosphere: 5
Food: 5
Service: 5
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Best service ever, margoth is amazing customer service. Will definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Excellent service, they treated us very well
Atmosphere: 5
Food: 5
Service: 5
The polll is too good
Atmosphere: 5
Food: 5
Service: 5
There is no soap in the bathrooms and what soap do workers wash their hands with before returning to work.
There was no hand soap in the bathroom so what do workers wash their hands with to return to work after using the bathroom?
Food: 5
Service: 1
Restaurantji Recommends
I asked them to please give me the complete pieces, but I was missing two pieces and also the chicken came undone, poor service
Would reccomend if you havent tried this chicken food is really tasty and i love it more because i use to eat it in my country guatemala but the service is bad they need to improve it otherwise very good place to eat
Atmosphere: 3
Food: 5
Service: 2
Slow service and awful customer service.
Had to wait over 45 minutes for my order (even though I had placed it an hour prior on the app). I had to return a gallon drink because they don’t have water cups, and they were trying to charge me $3.25 for the cups. Save yourself and go to ANY other chicken spot.
Atmosphere: 1
Food: 1
Service: 1
Professional staff and delicious food
Atmosphere: 5
Food: 5
Service: 5
The food as always good, nothing to say about the food, unfortunately the service does not deserve even 1 star and I am not referring to the cashier service but to the liberties taken by the supervisors on duty. Let me explain: My wife and I went We are going to eat on Monday, 5/8/24. We came from New Jersey and decided to eat here to remember the food of our country. Of course, there are many other good options in the area. My wife wanted to use the bathroom and asked for the key. They gave it to her. and it didn't work in one of the two bathrooms that they have, one of the workers said that I hope that maybe they are using it, I went into the other one there if it worked but then we discovered that they have a different code so that only they can use the other bathroom and that the clients They can't use it, I decided to wait for one of the employees to come out and I wanted to use that specific bathroom and she wouldn't let me, the other one said, it's for men and women when both are designated for men and women, but my review is because I felt very sorry for it. seeing several children queuing to use the bathroom and, like me, when an employee left the bathroom with a different password, it was suggested that they wait for the other to vacate the bathroom. Please direct managers to take action on the matter.
The food, as always, was good—nothing to say about the food. Unfortunately, the service doesn't deserve even 1 star, and I'm not referring to the service at the register but rather to the liberties taken by the supervisors on duty. Let me explain: My wife and I went to eat on Monday, 8/5/24. We came from New Jersey and decided to eat here to remember the food from our country. Of course, there are many other good options in the area. My wife wanted to use the bathroom and asked for the code; they gave it to her, but it didn't work in one of the two bathrooms. One of the employees said to wait because maybe it was being used. She went to the other one, and there it worked. But then we discovered that they have a different code for themselves to use the other bathroom, and that customers are not allowed to use it. I decided to wait for one of the employees to come out so I could use that specific bathroom, but I wasn't allowed. She said the other one is for men and women when both are marked for men and women. My review is because I felt very sorry to see several children waiting in line to use the bathroom, just like me. When an employee came out of the bathroom with a different code, they suggested waiting for the other one to become available. Please, managers, take action on this matter.
Atmosphere: 1
Food: 5
Service: 1
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