Dunkin' Donuts in Augusta

“I think this Dunkin’ Donuts is awesome. There is one employee who is so helpful and goes out of her way to help! She helps the other employees there as well and seems to be a good leader. I haven’t encountered a visit where she hasn’t been there and rocking it out!“

“Every time I go there the food is always so good, and my drinks are always perfect!!! The employees are always so sweet and understanding, every time I go there’s these two sweet girls working! One has blonde and brown hair and always helps me out with my orders when I mess up and the other one has straight blonde hair, and is always doing such a great job, I believe named Hailey! I messed up my order the other day and they helped me out without question! They’re definitely some of the best workers and go beyond requirement! They definitely deserve a raise! I most definitely recommend stopping there!“

“This dunkin donuts on western ave I'm augusta maine is great.me and my wife just got home from acdc concert in mass on May 4th 2025.It was a little past 4 am they just opened and we were hungry.the lady working was so great at such an early morning start.we explained to her we just got home and she made us sandwiches and hash browns and our food was very good.thankyou to her I do apologize I don't have your name but your service was great at such an early morning start.“

“Employees very friendly everyone was working together the atmosphere was happy busy had a great experience food was fast btw

Parking: Plenty of spots it's a big parking lot

Wheelchair accessibility: The store is handicapped asseable“

“Dunkin' donuts coffee is dunkin' donuts coffee and I know it is not their fault but every single dunkin' donuts in Augusta Maine has poor service due to lack of employees. I'm not going to say which dunkin' donuts that I visited but it was in Augusta and there was only one employee, The line through the drive-thru was too long so I went inside. The solo female employee was so overwhelmed that she actually broke down in tears in front of me and said I can't do this anymore! I told her that she was doing an amazing job and to take one customer and one order at a time. It is a shame that people don't want to work anymore, or if they do become employed they just throw in the towel and give up.“