Dunkin' Donuts in Augusta

“I think this Dunkin’ Donuts is awesome. There is one employee who is so helpful and goes out of her way to help! She helps the other employees there as well and seems to be a good leader. I haven’t encountered a visit where she hasn’t been there and rocking it out!“

“This review is unrelated to food service. I was in an urgent medical type bind with my 83 year old mother-law. Ladies room was quickly unlocked by the gentleman working alone up front. Supplies were needed and were supplied by the ladies working in the employee section. A specific employee!s name is Julie. She went above and beyond to help us out. Unrelated to her normal tasks.
So very much appreciated in an embarrassing situation. Happy Holidays to these fine employees!!!“

“Every time I go there the food is always so good, and my drinks are always perfect!!! The employees are always so sweet and understanding, every time I go there’s these two sweet girls working! One has blonde and brown hair and always helps me out with my orders when I mess up and the other one has straight blonde hair, and is always doing such a great job, I believe named Hailey! I messed up my order the other day and they helped me out without question! They’re definitely some of the best workers and go beyond requirement! They definitely deserve a raise! I most definitely recommend stopping there!“

“Got my typical winter fave, large peppermint mocha extra cream, no sugar. Simple order for this Dunkin, others in Augusta mess it up every time, they assume I want extra extra. I hate super sweet coffee, and with the syrup already sweetened, it's enough sugar for me. This Dunkin never messes up any of my orders.“

“Employees very friendly everyone was working together the atmosphere was happy busy had a great experience food was fast btw

Parking: Plenty of spots it's a big parking lot

Wheelchair accessibility: The store is handicapped asseable“

“Dunkin' donuts coffee is dunkin' donuts coffee and I know it is not their fault but every single dunkin' donuts in Augusta Maine has poor service due to lack of employees. I'm not going to say which dunkin' donuts that I visited but it was in Augusta and there was only one employee, The line through the drive-thru was too long so I went inside. The solo female employee was so overwhelmed that she actually broke down in tears in front of me and said I can't do this anymore! I told her that she was doing an amazing job and to take one customer and one order at a time. It is a shame that people don't want to work anymore, or if they do become employed they just throw in the towel and give up.“