There’s no drive thru here. It’s inside a Walmart. Hope this helps
Luci Lou
This has to be the worst Dunkin in Maine!!! They never have half of the items on the menu and I asked for my wrap toasted and if possible they made it even more raw!!!! I don’t usually write reviews but this is at least the fifth time I’ve had the same experience at this Dunkin’ Donuts. I will not return to this location
Reviews Only
What an awkward experience this morning while I tried to order a drink that I saw posted by Dunkin on Facebook. Clearly whoever is managing the store this morning is having a rough day. A simple “no we can’t make that” would’ve sufficed. Instead I get scolded “absolutely not!!! I could lose my job over that!!” Do better, especially if you’re in customer food service, I wasn’t rude. I was just asking a question about a drink. My 5 year old even said “wow she’s mean” as we walked away. You’re also training people today, maybe that’s why you’re frustrated. Hopefully they don’t learn from your customer service attitude. Hope you have the day you deserve!
Atmosphere: 1
Service: 1
Marianne S.
Probably the worst experience I've ever had at a Dunkin. I placed an order for cheddar bacon omellete bites via the mobile app, went inside after 10 minutes expecting my order to be waiting for me, but waited an additional 19 minutes before it was prepared and in the bin. The bites were delivered in a paper sleeve with no fork, and when I went to the counter to request a fork of course the exhausted looking cashier ignored me so I gave up. Their card reader isn't working, plus the dining area is frigid. I won't bother coming here again, and I may have to give up on Dunkin altogether since this is the third bad experience in as many months.
Atmosphere: 1
Food: 3
Service: 1
Rick Delano
I visit a lot of DnD's across the state and have never had to wait so long at a drive thru,then only to find out my order was incorrect, ordered coffee x- tra x-tra,and got black..whats up with that??
Atmosphere: 1
Food: 2
Service: 1
Dan Suske
Always ? love
Atmosphere: 5
Food: 5
Service: 5
VJ Moon
I went inside and waited over a minute for service. Not one employee ever spoke to me. I got in the drive through and was made to wait more than 3 minutes just to order. There were 3 people working the drive through window and they couldn't get one order correct in 3 minutes. I asked to speak to the manager and was told there wasn't one available and that I should not expect much from people working for minimum wage. The owner should fire everyone and start fresh with customer service training.
Atmosphere: 1
Food: 4
Service: 1
Timothy Walter
Wheelchair accessibility: Good
Atmosphere: 3
Food: 4
Service: 4
Mark Fortune
Loving all the new deals on the coffee
Gary Judecki
I haven't bought anything from Dunkin in over 10 ten years... I liked it much better when they just sold Donuts and coffee and the Donuts had much more filling inside.
I usually do drive through. The one on Western Avenue is fairly quick.
Atmosphere: 3
Food: 5
Service: 5
Matthew Petela
Always great.
Atmosphere: 5
Food: 5
Service: 5
Richard Dulac
Prices to high!!!
Atmosphere: 3
Food: 3
Service: 4
Ted Perrin
I liked getting Dunking Donuts at this Dunking Donuts.
Service: 5
Douglas Andrews
If you like Dunkin, I don't know what to tell you. Order is wrong every time, quality sucks, inconsistent coffee, priced high. Bagels suck and donuts have gone downhill.
There’s no drive thru here. It’s inside a Walmart. Hope this helps
This has to be the worst Dunkin in Maine!!! They never have half of the items on the menu and I asked for my wrap toasted and if possible they made it even more raw!!!! I don’t usually write reviews but this is at least the fifth time I’ve had the same experience at this Dunkin’ Donuts. I will not return to this location
What an awkward experience this morning while I tried to order a drink that I saw posted by Dunkin on Facebook. Clearly whoever is managing the store this morning is having a rough day. A simple “no we can’t make that” would’ve sufficed. Instead I get scolded “absolutely not!!! I could lose my job over that!!”
Do better, especially if you’re in customer food service, I wasn’t rude. I was just asking a question about a drink. My 5 year old even said “wow she’s mean” as we walked away.
You’re also training people today, maybe that’s why you’re frustrated. Hopefully they don’t learn from your customer service attitude.
Hope you have the day you deserve!
Atmosphere: 1
Service: 1
Probably the worst experience I've ever had at a Dunkin. I placed an order for cheddar bacon omellete bites via the mobile app, went inside after 10 minutes expecting my order to be waiting for me, but waited an additional 19 minutes before it was prepared and in the bin. The bites were delivered in a paper sleeve with no fork, and when I went to the counter to request a fork of course the exhausted looking cashier ignored me so I gave up. Their card reader isn't working, plus the dining area is frigid. I won't bother coming here again, and I may have to give up on Dunkin altogether since this is the third bad experience in as many months.
Atmosphere: 1
Food: 3
Service: 1
I visit a lot of DnD's across the state and have never had to wait so long at a drive thru,then only to find out my order was incorrect, ordered coffee x- tra x-tra,and got black..whats up with that??
Atmosphere: 1
Food: 2
Service: 1
Always ? love
Atmosphere: 5
Food: 5
Service: 5
I went inside and waited over a minute for service. Not one employee ever spoke to me. I got in the drive through and was made to wait more than 3 minutes just to order. There were 3 people working the drive through window and they couldn't get one order correct in 3 minutes. I asked to speak to the manager and was told there wasn't one available and that I should not expect much from people working for minimum wage. The owner should fire everyone and start fresh with customer service training.
Atmosphere: 1
Food: 4
Service: 1
Wheelchair accessibility: Good
Atmosphere: 3
Food: 4
Service: 4
Loving all the new deals on the coffee
I haven't bought anything from Dunkin in over 10 ten years... I liked it much better when they just sold Donuts and coffee and the Donuts had much more filling inside.
Restaurantji Recommends
I usually do drive through. The one on Western Avenue is fairly quick.
Atmosphere: 3
Food: 5
Service: 5
Always great.
Atmosphere: 5
Food: 5
Service: 5
Prices to high!!!
Atmosphere: 3
Food: 3
Service: 4
I liked getting Dunking Donuts at this Dunking Donuts.
Service: 5
If you like Dunkin, I don't know what to tell you. Order is wrong every time, quality sucks, inconsistent coffee, priced high. Bagels suck and donuts have gone downhill.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts, Munchkins Donut Hole Treats, Bagels
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