Ben & Bill's Chocolate Emporium

Not a pleasant experience. They rush us through the line so we can barely look at the menu, we ordered small ice cream cones for our kids thinking it would be a child’s size ice cream but they handed us ice cream cones that were piled so high and charged us about $8 for each one. We were covered in ice cream because it was melting faster than you can eat it and one of the ice cream cones dropped on the ground which of course was upsetting to the child trying to eat it. They also ran out of napkins so we had to grab napkins elsewhere so we wouldn’t bother them. The ice creams tasted great but it was just a messy and not pleasant experience.

Well worth a stop at this restaurant for an ice cream on a warm summer afternoon! They have such unique and creative flavours. We tried a large cup which comes with 4 different flavours - moose droppings and chooey gooey were so good! There are many benches to sit outside and have the ice cream.

great ice cream!

Might want to check area pricing.

Massive selection of candy, fudge, and ice cream. Fun atmosphere. Great place to take the kids.

Very delicious ice cream and the chocolate.We did try bark with peanut’s that was also very tasty.

Fantastic ice cream!

A huge variety of chocolates, ice cream, and more. 4 small cones for like $36. Ice cream flavors were varied and really good. The staff was friendly.

Pros
1. Huge variety of sweet treats from every kind of fudge flavor you can think of, tins of chocolates, gelato, hand-scooped ice cream, milk-chocolate and dark-chocolate covered strawberries and blueberries, and Swedish candy.

2. They have a flow to manage the congestion the best they can.

3. The flavors are unique. It seems that most things are made in the house. Very good quality ice cream and gelato.

Cons
4. I paid $28 for 3 cones (2 scoops each)-a bit expensive but I guess I'm a captive audience in a tourist trap.

5. It's so congested that they don't allow you to try ice cream samples after 7 PM.

6. It's also so congested you can't look at what's in each ice cream flavor. You can read the options on the board, but you can't see the display case that gives you the ingredients for each making it difficult to understand what you're getting, So I inadvertently ordered an ice cream I didn't really want.

Must visit in Bar Harbor! Came here 3 years ago and got Rum fudge. I've been dreaming about that fudge and looking for something similar ever since and we travel all over the US. Their chocolates are good as well and their ice cream 🍨 OMG! They have so many choices it's a bit overwhelming. They have something for everyone and it makes great gifts to take home. The customer service is so friendly, patient, and helpful! This is a must!!! ❤️

We needed dessert after dinner and we had heard about Ben & Bill’s Emporium so off we went. It’s a small place right on Main Street in downtown Bar Harbor so it’s really convenient. There are really too many choices here and it was a bit overwhelming in a sick, wonderful display of too many good things and the epitome of a life well lived. If you can envision a confection Ben & Bills has it! We settled for fresh ice cream and wish we had gotten fudge and/or toffee to go. The flavors are amazing. The only thing we didn’t like was being shuttled through like cattle with pressure to make your selections quickly so they can serve more people. We get it though. It’s an iconic tourist destination in Bar harbor so we’re understanding. You’ve gotta try it the next time you’re in Bar Harbor!

Atmosphere: 3

Food: 5

Service: 3

Their lobster ice cream is delicious, don’t miss it when you come here, and their lobster rolls are also delicious.

Atmosphere: 5

Food: 5

Service: 4

The atmosphere was kind of unsettling. I was bussled through a narrow hall and hurried along. It was confusing about what to do and how to order candy and nobody explained anything. Candy was stale/old and two small ice-creams were 20 bucks. Mabe that is expected as a tourist shop but it was a lot.

Atmosphere: 1

Food: 3

Service: 2

Ordered a scoop of the Chewy Gooey Chocolate and a scoop of Cookie Dough Ice Cream in a waffle bowl. A LOT more satisfying than the look on my face in this photo 🤣. Waffle bowl was perfect!

Vegetarian options: I did not see any meat in any of the ice cream so it must all be vegetarian friendly🤭

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Waffle

Very Very high prices!

Atmosphere: 3

Food: 4

Service: 4