McDonald's

191 North St, Calais
(207) 454-3131

Recent Reviews

Julia Bergeron

Dirty. Drive through was busy but empty lobby. Waited forever for order, many coming in with the wrong order. People coming and going and still waited because I wanted the sandwiches plain… hate that this is the only fast food option for miles and miles. Manager nasty, cooks cursing. Avoid if you can! Really really

Atmosphere: 1

Food: 1

Service: 1

curtis Malloch

McDonald's is getting very expensive and certainly not fast food anymore! Not sure which one this is, but we waited 30 minutes for food in one to Virginia the other night!

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Big Mac, Large French Fries Where Are the Rest

Michael Carter

Always good ? ?

Atmosphere: 5

Food: 5

Service: 5

Jane Hanson

Yesterday stopped in for a filet and crispy chicken. Nothing on chicken sandwich at all. I went up and asked for mayo. She got it but didnt smile or utter a word. Fries were 'okay', filet also just okay. The garbage receptacles were overflowing, and I heard a worker tell a customer to 'just leave it on top' It was not busy inside and there were several workers. Here's the kicker....one of the cooks (young, blonde guy) took his hat off and rubbed and scratched his head RIGHT BY THE GRILL for about a minute...no gloves...put his hat back on and started cooking. He's probably a HS kid, but there were several people working and no one said a word. Managers need to pay attention.

Atmosphere: 2

Food: 2

Service: 3

Isaac

Only gave one star because I can’t give zero. Whoever’s in charge of inventory needs to be fired. They’re always running out of stuff. And they’re just overall lazy. And they make the worst ice coffee I’ve ever had.

Atmosphere: 1

Food: 1

Service: 1

Stephen Burdick

Well ran. Quick. Occasionally they suffer supply chain issues. If the owner could fix this issue it would be a 5*

Atmosphere: 4

Food: 4

Service: 4

Matthew Walton

10/10 big Mac

Blake Shavers

Food was fast and presented as expected. If you order ahead on the app at peak times, you can save some time and get a discount on certain items. The new double Big Mac was huge!!!

Atmosphere: 4

Food: 4

Service: 5

Renee Carpenter

Now I remember why I have not been in 1.5yrs. everything tastes fake (plastic if you will)

rick green

Food is alot better nowWheelchair accessibility: About time

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: World Famous Fries

Dana Kippen Jr.

Poison and over priced

Georgia Harriman

Vegetarian options: I no salt no ketchup

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Large French Fries Where Are the Rest

John Gallway

This McDonald's employs the brain dead.They cat even get a simple coffee right.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Mcdouble

caiden

First off I respect people who want and do work at McDonalds. I never would myself and someone has to, so all props to you.But, every time I go here they seem to mess up my order in some shape, way or form. I’m not the kinda person to make a fuss and get angry at some poor sap who may or may not have been trained well at all. Also most of the time they don’t have enough people taking orders in the drive through, yet there are two lanes and only can do one order at a time while the other person sits in the other lane waiting. I find that some of the workers either a. Don’t explain things well or b. Don’t know what they’re doing. Many times I’ve had people try and give me the wrong order. About 8 times out of 10 they never seem provide napkins with drive through orders either. I’ve had times where the drive through person was rushing me and other times where I can’t even understand what they’re saying, and many times they didn’t understand what I said and got my order wrong. I feel like some of your workers genuinely don’t care.I once asked for 2 double cheeseburgers plain and they gave me two plain old hamburgers. Ik that isn’t the biggest mistake but it’s not an uncommon thing in this mc Donald’s for staff to have a problem understanding people.Now I’ve also had instances where people are very nice and understanding when they mess up an order and give me a new one or help me in any sort of way. (Thank you to those people.) There’s also been instances where I had to go in and say my order is wrong and the people taking orders in front had no idea what to do and I felt as if I was bothering them. Luckily someone else came up front from the kitchen and helped me get the right order.All in all I really feel like it comes down to a management issue and not giving employees proper training. I know everyone’s work ethic is different and everyone has bad days but I find that the amount of times I get the “I don’t know what I’m doing” feeling from the workers is just slightly concerning.Also I found weird pieces of discoloration in my hash brown (idk if it’s rotten potato or if it’s supposed to be there or what but I’ve never seen it before, see pic)

Atmosphere: 3

Food: 3

Service: 3

Brian McLaughlin

I've been there a few times this week alone and haven't been given all that's been ordered or food doesn't have all the ingredients it's supposed to.

Atmosphere: 2

Food: 1

Service: 2

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