Burger King
$ • Burgers, Fast Food
Hours:
Maine Turnpike, Kennebunk
(207) 985-9153
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Oh, I would recommend this place for years except the best employee, Chris, who I’m trying to get in touch with to represent apparently was terminated, but they’re saying he quit. I’m not sure he was the best employee management here give him the hardest time along with the other employees now I would not recommend this place at all until they give Chris what he needed to stay or hire him back or give them severance pay because there’s a 24 hour Burger King on the northbound...read full review
We were at the Burger King in the north bound side and I just wanted to say we had a great experience, Joyce, the lady who took our order was super friendly and had great customer service skills and the manager, Arthur I believe his name is, was very nice! Over all a great lunch time, thank you both!
The staff needs to be trained on how to listen to the customer! I specifically ordered a 10 piece chicken nugget meal knowing that was all my son would eat. The cashier charged me for 20 (and we received 20). Also, we were not asked what kind of dipping sauce we wanted so when our daughter went up and asked for sauce, she was given attitude and told that we should've already gotten it with our order. I had to step in order for my kids to get their sauce. Unbelievable!
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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Burger King offers basic fast food that can sometimes be inconsistent. The restaurant is often understaffed and relies on kiosks for orders, but these kiosks do not have the full menu and do not allow customers to "Have it your way" as the company's motto suggests. Customers can order at the register if their combo isn’t available on the kiosk, but getting staff’s attention can be hit or miss, often depending on their mood. Despite these issues, service once the order is placed is generally on par with other fast food places, with some staff members providing friendly and attentive service. Located inside the rest stop, there is ample seating for dine-in customers. Prices can be high compared to other locations, and the restaurant sometimes shuts down briefly around 3 AM for system rebooting and cleaning. The overnight staff, especially a friendly employee who was praised for her dedication, helps turn late-night visits into positive experiences. The parking lot is clean, well-lit, and feels safe, making it suitable for overnight stops. The restaurant is kid-friendly and wheelchair accessible, offering a decent fast food experience despite the occasional inconsistency in quality and service.