Excellent service one of the best made sandwiches that I have had from a
Atmosphere: 5
Food: 5
Service: 5
Nicholas Lavigne
Waste of time they didn't start my order until 30 minutes after pickup time
Atmosphere: 1
Food: 1
Service: 1
Katrina Lank
I order from here twice a week and each time it's getting worse!
Atmosphere: 1
Food: 2
Service: 1
lori vought
I ordered a salad there was little to no lettuce ? my husband unwrapped his sandwich in his sandwich just fell out everywhere and when they cut the bread they cut it so thin so lopsided that it just tore and pieces and he couldn't eat it. No napkins....lately every time we go in there's somebody new and the food is not made the same it is just terrible after the money we pay for these things we should get better service and better food
Kyla Oconnor
The girl roller her eyes and acted like it was a huge burden to make five subs at 6:40pm . Their closing soon so it’s to much work . Machias subway has gone down hill since they are hiring very young girls with attitude .They couldn’t even tell me who the management or their supervisor . Didn’t order the subs and will not go back !!!
Atmosphere: 1
Service: 1
Judith Bliss
We've been occasional patrons since coming to town in 2018. The meatball subs and tuna subs are my husband's favorites and I usually have a spicy Italian or BMT. We're always happy with the service and the food. Good value and priced right.
Parking: Can be tricky to get a safe spot during busy hours due to the other business there, but it is not an inconvenience.
Atmosphere: 5
Food: 5
Service: 5
A Lyons
I love this place! Leslie makes me a great sub and doesn't even need to be told, she knows my sub! Clean store and sub prices far cheaper than other Subways. I'll be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Bob
This is my favorite Subway whenever I travel here in Machias . The staff has changed and this new group is friendlier than a couple of months ago and my sub was made perfectly. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie-Style Chicken
Paul Doak
I want to say I just got the best service from Patrick and Bobby at the Machias, Maine location. They was courteous and polite as soon as I walked there the door right to the the time I had to play. Patrick opened the store this morning then had to come in and close the store this evening. Bobby is new an did an great job with making my sandwich.
Hate to be this person but what a joke! Clearly they don't train their new employees well enough. They have two new hires on today and one person who's experienced. Simple sandwiches and directions were hard to be followed. I get being new and not knowing where things are but there needs to be more training and directing.It took so long for one Sandwich to be made. There's a long line so make sure to eat a snack before coming in to get your lunch.
I waited to put this up to see if the company would even try to fix these issues, but alas that's not the case. I order online and for the last 6 orders over the last 3 months, every single order has been wrong. Every one. I leave a tip for every other and ask that the 2 sandwiches I order be labeled. Simple, right? I thought so too. After speaking to the manager, she informed me that special instructions were supposed to be highlighted by employees so that they pay attention. Guess who's receipts aren't highlighted?I tried calling for two days to have this issue resolved however no one answered the phone.
Atmosphere: 2
Food: 2
Service: 1
David Melton
The employees here are very patient and kind. Our group took a while to order and these guys were great. Every sandwich was amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Herb & Cheese Bread
Ashley Yardley
Service at times depends I've had extremely friendly and kind and I've had people who made me feel like a burden so it depends.Got a spicy foot long with ham. Lettuce spinach onions and green peppers toasted on Italian herb and cheese. Added Chipotle and light mayo.Highly reccomend raspberry cookies
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Italian Herb & Cheese Bread
Jamison Sprague
Placed an order for a pick up with a coupon. It said the store accepted it. Went all the way across town for my sandwich, just to get a notification that my order had been canceled once I hit the parking lot. I asked why because they had what I ordered right there. They said “No coupons” even though the app said it was accepted. I would have had to reorder in store and pay full price, even though I still had a pending charge from the canceled order on my card. Then they turned off the pick up ordering so they wouldn’t have to accept it lol I went to McDonald’s instead. Probably the cheapest, most penny pinching Subway I’ve ever been to. What a shame.
Excellent service one of the best made sandwiches that I have had from a
Atmosphere: 5
Food: 5
Service: 5
Waste of time they didn't start my order until 30 minutes after pickup time
Atmosphere: 1
Food: 1
Service: 1
I order from here twice a week and each time it's getting worse!
Atmosphere: 1
Food: 2
Service: 1
I ordered a salad there was little to no lettuce ? my husband unwrapped his sandwich in his sandwich just fell out everywhere and when they cut the bread they cut it so thin so lopsided that it just tore and pieces and he couldn't eat it. No napkins....lately every time we go in there's somebody new and the food is not made the same it is just terrible after the money we pay for these things we should get better service and better food
The girl roller her eyes and acted like it was a huge burden to make five subs at 6:40pm . Their closing soon so it’s to much work . Machias subway has gone down hill since they are hiring very young girls with attitude .They couldn’t even tell me who the management or their supervisor . Didn’t order the subs and will not go back !!!
Atmosphere: 1
Service: 1
We've been occasional patrons since coming to town in 2018. The meatball subs and tuna subs are my husband's favorites and I usually have a spicy Italian or BMT. We're always happy with the service and the food. Good value and priced right.
Parking: Can be tricky to get a safe spot during busy hours due to the other business there, but it is not an inconvenience.
Atmosphere: 5
Food: 5
Service: 5
I love this place! Leslie makes me a great sub and doesn't even need to be told, she knows my sub! Clean store and sub prices far cheaper than other Subways. I'll be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
This is my favorite Subway whenever I travel here in Machias . The staff has changed and this new group is friendlier than a couple of months ago and my sub was made perfectly. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie-Style Chicken
I want to say I just got the best service from Patrick and Bobby at the Machias, Maine location. They was courteous and polite as soon as I walked there the door right to the the time I had to play. Patrick opened the store this morning then had to come in and close the store this evening. Bobby is new an did an great job with making my sandwich.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Elite Chicken & Bacon Ranch
Hate to be this person but what a joke! Clearly they don't train their new employees well enough. They have two new hires on today and one person who's experienced. Simple sandwiches and directions were hard to be followed. I get being new and not knowing where things are but there needs to be more training and directing.It took so long for one Sandwich to be made. There's a long line so make sure to eat a snack before coming in to get your lunch.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
I waited to put this up to see if the company would even try to fix these issues, but alas that's not the case. I order online and for the last 6 orders over the last 3 months, every single order has been wrong. Every one. I leave a tip for every other and ask that the 2 sandwiches I order be labeled. Simple, right? I thought so too. After speaking to the manager, she informed me that special instructions were supposed to be highlighted by employees so that they pay attention. Guess who's receipts aren't highlighted?I tried calling for two days to have this issue resolved however no one answered the phone.
Atmosphere: 2
Food: 2
Service: 1
The employees here are very patient and kind. Our group took a while to order and these guys were great. Every sandwich was amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Herb & Cheese Bread
Service at times depends I've had extremely friendly and kind and I've had people who made me feel like a burden so it depends.Got a spicy foot long with ham. Lettuce spinach onions and green peppers toasted on Italian herb and cheese. Added Chipotle and light mayo.Highly reccomend raspberry cookies
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Italian Herb & Cheese Bread
Placed an order for a pick up with a coupon. It said the store accepted it. Went all the way across town for my sandwich, just to get a notification that my order had been canceled once I hit the parking lot. I asked why because they had what I ordered right there. They said “No coupons” even though the app said it was accepted. I would have had to reorder in store and pay full price, even though I still had a pending charge from the canceled order on my card. Then they turned off the pick up ordering so they wouldn’t have to accept it lol I went to McDonald’s instead. Probably the cheapest, most penny pinching Subway I’ve ever been to. What a shame.
Atmosphere: 1
Food: 1
Service: 1
Check your order
Atmosphere: 1
Food: 1
Service: 1
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