Dunkin'
975 Stillwater Ave, Old Town
(207) 827-0015
Recent Reviews
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We sat in line for 20-30 minutes watching our food order get cold and our drinks started melting AND refused to hand it out
Atmosphere: 1
Service: 1
I just got the best and most perfectly crispy hash browns ever! Thank you to the peeps who were there around 540am! I wish I knew their names to thank them for being so nice and the awesome coffee and hashbrowns to start my day! This is my fav Dunkin they are the most consistent AND FRIENDLY in my opinion!
Atmosphere: 5
Food: 5
Service: 5
Sure, this store is clean and has the usual great Dunkin' products for sale. However, the bonus here is the great way they treat folks. I am visibly transgender. I visit with a dpecial needs client, often. 100% of the time, we are treated with kindness and respecy. Add ib that we have never had an incorrect order? A+ work! These folks are awesome!
Atmosphere: 5
Food: 5
Service: 5
An employee tonight maliciously kept bacon on my egg and cheese bagel. I ordered the $6 meal deal, and wanted my bagel WITHOUT bacon. I told him, just don't put it on when it's made, very simple and easy. I don't eat pork products. The employee told me that he couldn't do that and the bacon HAD to go on the sandwich. He said he HAD to enter is as a bacon, egg and cheese. So? Enter it as it in the computer but leave the bacon off? I have ordered this specific $6 meal a couple of times from the same DD, and no issues whatsoever. They just didn't put the bacon on my sandwich as I asked. I even told the man working that. After what felt like I was doing mental gymnastics with the employee during my order, I finally figured he understood and the order was fine. Turns out the sandwich was loaded with bacon when I arrived at my destination. This was quite obviously done on purpose. I won't be returning back here anytime soon. Shame on you.
Dietary restrictions: If you have any dietary restrictions, apparently you're SOL. And employee happily loaded my food with a dietary restriction of mine after I asked him not to.
Atmosphere: 1
Food: 1
Service: 1
Order extra shot of espresso in my drink. They gave extra shot of syrup and was told well this is what it said not espresso so deal. Not impressed especially when they had 8 staff working. Disappointed in how they treated me not in the fact the drink was wrong.
Atmosphere: 3
Food: 1
Service: 1
Most of the workers are very nice and the environment inside is very welcoming. The drinks are typically up to par, but on multiple occasions (more than 4) my partner or I have ordered food and it has been given to us cold and undercooked, inedible honestly... Today I ordered a sandwich and the packaging plastic for the cheese had been cooked into the sandwich. Unacceptable and unfortunately no longer worth my money.
Atmosphere: 4
Food: 1
Service: 2
Twice walked in to hear the Manager yell at the employees in front of customers. A line of customers at the counter.
Ignored us while complaining about her stickers in the wrong place. She started to rearrange them.again ignored the 10 people in line.
We walked out after 12 minutes Of un professional nonsense.
Food: 3
I’m a regular, these guys are by far the fastest Dunkin in the area. These guys should be training all the other Dunkin restaurants!
Atmosphere: 4
Food: 4
Service: 5
Ordered multiple drinks in drive thru, employee at window acted like it was a major inconvenience when I asked for a drink tray, and then when he handed it to me he pretty much quickly and carelessly put it into my hands 😒
Atmosphere: 3
Food: 5
Service: 3
MAINE RUNS ON DUNKS!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich, Iced Macchiato
Restaurantji Recommends
I like the donuts. The coffee is hit or miss depending on how busy they are.
Atmosphere: 2
Food: 3
Service: 4
$5 cup of ice!
Atmosphere: 1
Food: 1
Service: 1
Company wont advertise with you unless you are a certain political group. For shame, welcome to the same trash heap as starbucks.
Atmosphere: 3
Food: 3
Service: 3
It's one of my favorite DDs. It's close to where I volunteer. Staff is always friendly and efficient.
Atmosphere: 5
Food: 5
Service: 5
Normal decent coffee, drinks, donuts and service. Quick and easy.
Atmosphere: 4
Food: 4
Service: 4
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