I went there with my jain family today. The food was below average but the service was incredible. One of the day shift employees helped us with the order as it was our first time eating subway. I gave him my tip; he deserves to be employee of the month.
Atmosphere: 3
Food: 3
Service: 5
Damien Stockman
Worker doesn’t speak or understand a word of English and makes wraps a quarter of the size of a normal wrap or sandwich. Bathroom has urine and hair all over the seat. Gross. Would not recommend. Terrible serving size and terrible customer service and even worse cleanliness.
Atmosphere: 1
Food: 2
Service: 2
Christopher Schulte
These guys catered an outdoor event for me to feed 250 people, all of the subs were great, inexpensive, and fantastic customer service! The owner even delivered the food to my event! Thanks so much for the great service, and taking care of my event!!
Atmosphere: 5
Food: 5
Service: 5
Luaf Winn
Vicky was amazing and kind. We had just gotten into town and everything was about to close near us. We stopped in and he was willing to help with a smile. He is an amazing asset to this Subway!
Atmosphere: 5
Food: 5
Service: 5
Melissa Cook
I ordered a six inch, rotisserie chicken on white with extra cucumbers, Extra-american and extra Baja Chipotle... Despite ordering extra on all of my 3 items. The sandwich was very small, not worth ten dollars.I can tell you that. The subway in bitaford, maine, in particular, is the one i'm talking about. Surprisingly, I ordered the same thing from the springvale subway in springvale,maine and upon opening the wrapper, the sandwich was of expected slash normal acceptable size, not big, not small, just right! Thank god for the Springvale Subway ...in Springvale,Maine
Atmosphere: 3
Food: 2
Service: 3
JAYESHLC CHAUDHARI
New Management absolutely Good 👍 Nice Food 🥝 all most all good 👍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite, Veggie Patty
Melissa Wilson
Great quick service
Jamie Dann
Service was great! Staff went above and beyond. I will definitely be coming back here again.
Atmosphere: 5
Food: 5
Service: 5
Shane Beal
Janet was absolutely amazing. The best experience I’ve had at this location.
Atmosphere: 5
Food: 5
Service: 5
Brittney Profenno
I placed a pick up order Saint John location this morning, upon picking it up the lady that took 2-3 minutes to even come out from the back told me she didn’t receive the order. I showed her the online order summary saying it was received/building. She continued to tell me there’s nothing on the screen so there’s no she can do and I’ll have to contact subway. I said well what can you do about it, it shows here it’s the correct store and paid etc. She then told me to get out of the store and not to come back. As we are yelling at eachother at this point. Instead of giving nice customer service and being like “something must have went wrong somewhere and I can make the order for you right now.” The lady was awful and HORRIBLE customer service. Do not recommend this location at all. You’ll get treated awful.
Excellent staff great food the store manger was awesome i recomend anyone who lives in Portland to swing by
Atmosphere: 5
Food: 5
Service: 5
Jamie Creamer
Unless I have a coupon, I don't eat here . I just can't see paying $17 for an average sandwich . It's not like they load the sandwich with meat and cheese it's actually skimpy.
Atmosphere: 3
Food: 3
Service: 5
Chris Vir
Gave me yesterday's stale bread. You guys are supposed to bake and serve bread within 24 hours. Food prep areas were dirty. Totally our of green peppers. 1 employee on a lunch rush. Morning bread was burnt. This was at 1147am on 6/29/2024. And it seems everytime I've come here it's always something with this location.
Kevin Curtis
Disrespect.
Atmosphere: 1
Food: 2
Service: 1
Joshua Leonard
I came in Wednesday May 22, 2024 @ 3pm, and I have to say EVERY staff member there may have been the nicest most genuinely kind people I have ever met. Literally brightened my day going in there. Pay those people good Subway!!! They deserve it
I went there with my jain family today. The food was below average but the service was incredible. One of the day shift employees helped us with the order as it was our first time eating subway. I gave him my tip; he deserves to be employee of the month.
Atmosphere: 3
Food: 3
Service: 5
Worker doesn’t speak or understand a word of English and makes wraps a quarter of the size of a normal wrap or sandwich. Bathroom has urine and hair all over the seat. Gross. Would not recommend. Terrible serving size and terrible customer service and even worse cleanliness.
Atmosphere: 1
Food: 2
Service: 2
These guys catered an outdoor event for me to feed 250 people, all of the subs were great, inexpensive, and fantastic customer service! The owner even delivered the food to my event! Thanks so much for the great service, and taking care of my event!!
Atmosphere: 5
Food: 5
Service: 5
Vicky was amazing and kind. We had just gotten into town and everything was about to close near us. We stopped in and he was willing to help with a smile. He is an amazing asset to this Subway!
Atmosphere: 5
Food: 5
Service: 5
I ordered a six inch, rotisserie chicken on white with extra cucumbers, Extra-american and extra Baja Chipotle... Despite ordering extra on all of my 3 items. The sandwich was very small, not worth ten dollars.I can tell you that. The subway in bitaford, maine, in particular, is the one i'm talking about. Surprisingly, I ordered the same thing from the springvale subway in springvale,maine and upon opening the wrapper, the sandwich was of expected slash normal acceptable size, not big, not small, just right! Thank god for the Springvale Subway ...in Springvale,Maine
Atmosphere: 3
Food: 2
Service: 3
New Management absolutely Good 👍
Nice Food 🥝
all most all good 👍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite, Veggie Patty
Great quick service
Service was great! Staff went above and beyond. I will definitely be coming back here again.
Atmosphere: 5
Food: 5
Service: 5
Janet was absolutely amazing. The best experience I’ve had at this location.
Atmosphere: 5
Food: 5
Service: 5
I placed a pick up order Saint John location this morning, upon picking it up the lady that took 2-3 minutes to even come out from the back told me she didn’t receive the order. I showed her the online order summary saying it was received/building. She continued to tell me there’s nothing on the screen so there’s no she can do and I’ll have to contact subway. I said well what can you do about it, it shows here it’s the correct store and paid etc. She then told me to get out of the store and not to come back. As we are yelling at eachother at this point. Instead of giving nice customer service and being like “something must have went wrong somewhere and I can make the order for you right now.” The lady was awful and HORRIBLE customer service. Do not recommend this location at all. You’ll get treated awful.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Excellent staff great food the store manger was awesome i recomend anyone who lives in Portland to swing by
Atmosphere: 5
Food: 5
Service: 5
Unless I have a coupon, I don't eat here . I just can't see paying $17 for an average sandwich . It's not like they load the sandwich with meat and cheese it's actually skimpy.
Atmosphere: 3
Food: 3
Service: 5
Gave me yesterday's stale bread. You guys are supposed to bake and serve bread within 24 hours. Food prep areas were dirty. Totally our of green peppers. 1 employee on a lunch rush. Morning bread was burnt. This was at 1147am on 6/29/2024. And it seems everytime I've come here it's always something with this location.
Disrespect.
Atmosphere: 1
Food: 2
Service: 1
I came in Wednesday May 22, 2024 @ 3pm, and I have to say EVERY staff member there may have been the nicest most genuinely kind people I have ever met. Literally brightened my day going in there. Pay those people good Subway!!! They deserve it
Atmosphere: 5
Food: 5
Service: 5
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