McDonald's

Name: McDonald's
Address: 419 Gorham Rd, South Portland, Maine, 04106, US
Telephone: (207) 761-2819
Price range: $
Rating: 2.7

$ • Fast Food, Burgers, Coffee Shops

Hours:
419 Gorham Rd, South Portland
(207) 761-2819

Menu Order Online

About McDonald's

McDonald's is a customer-friendly restaurant with unlocked restrooms and a willingness to accept cash payments. The cheeseburger was tasty and exactly as ordered. Vegetarian options are limited, with choices like French fries or a fruit and yogurt parfait. The staff is accommodating and friendly, especially towards customers with special needs like autism. A manager checked in on the diners, showing sincere care and providing excellent service. However, there are times when the drive-thru can be slow, as staff may prioritize walking orders out instead of speeding up food preparation. Despite this, the food is usually on point, and occasionally, customers receive fresh meals right off the grill, which can be amazing. The location has a 50/50 chance of long waits, and the online ordering app allows payment, but service is not provided after 10 PM, which some find odd. When issues arise, management is responsive, as demonstrated when a manager ensured a customer left happy after a long wait for a Happy Meal and drink. McDonald's stands out for their exceptional treatment of customers and their willingness to make things right.