McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
419 Gorham Rd, South Portland
(207) 761-2819
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The McDonald’s in South Portland Maine across the street from the Maine mall the woman behind the cash register at 7:15 PM on November 1, 2023 took a $20 bill to pay an $18 bill and somehow gave back supposedly $31 because the broad put in a $50 amount instead of a $20 amount so the police got called and this woman now gets to walk away with $50 of hard earned cash by other people. When I get this woman’s name and the managers name I will be stating facts about this further...read full review
Was not impressed with the food or staff, had to wait a long time for my food, then only received a portion of it, The time before that time we had wait about 10 mins so the manager and employee could finish thier conversation about what they had been doing over the weekend qith thier boyfriends instead of helping any customers, we finally said forget and left as leaving then they asked if they could help we said nope you obviously were to busy with your personal conversation....read full review
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
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McDonald's is a customer-friendly restaurant with unlocked restrooms and a willingness to accept cash payments. The cheeseburger was tasty and exactly as ordered. Vegetarian options are limited, with choices like French fries or a fruit and yogurt parfait. The staff is accommodating and friendly, especially towards customers with special needs like autism. A manager checked in on the diners, showing sincere care and providing excellent service. However, there are times when the drive-thru can be slow, as staff may prioritize walking orders out instead of speeding up food preparation. Despite this, the food is usually on point, and occasionally, customers receive fresh meals right off the grill, which can be amazing. The location has a 50/50 chance of long waits, and the online ordering app allows payment, but service is not provided after 10 PM, which some find odd. When issues arise, management is responsive, as demonstrated when a manager ensured a customer left happy after a long wait for a Happy Meal and drink. McDonald's stands out for their exceptional treatment of customers and their willingness to make things right.