Dunkin'

206 New County Rd, Thomaston
(207) 594-4462

Recent Reviews

Sort by
Sierra Bowen

I love this dunkin. Great team. Great coffee. Clean. Cozy.

Atmosphere: 5

Food: 5

Service: 5

Kristina Sager

Went inside to purchase a dozen doughnuts and after waiting in line for 10 minutes was told I have to use the kiosk to get faster service and then proceeded to take cash from the customer behind me that had half as long as I was standing there who knew being a rude customer got you service. Needless to say I never got my order. Worst customer service ever!!

Atmosphere: 1

Food: 1

Service: 1

Erik Wallace

Google suggested this was a busy time but Google was wrong. No cars in lot. No customers present in store. No recognition of us as we walked in. Barely a donut in the display case. Someone did attempt to speak as we were already heading out of the foyer. Place looked clean though. That’s positive.

Food: 1

Service: 1

April Turnbull

It's not a big section of donuts. They really need to bring back the chocolate cream donuts

Food: 3

Service: 5

Julianna Spence

I’m not one to complain and speak up but I went to this dunkin donuts tonight and the service was awful. I ordered two hot coffees and on one of the coffees they didn’t put the lid on all the way and it spilled all over my hand and burnt it. Out of shock of the unexpected heat, I said screamed and said this is hot I’ve burnt my hand and the gentleman just stared at me. I asked him if he could grab the coffee because I could not feel my hand and he grabbed it and walked away and went to take someone else’s order at the counter not even acknowledging that the coffee burnt my hand or handing me napkins to wipe the hot coffee off my hand. He came back 3 minutes later where I could finally ask for some napkins to wipe my hand. Another woman put a lid on the coffee and I told her that I burnt my hand on the last one that I was handed and she said nothing, handed me my coffee and said to have a nice day, again not acknowledging that I severely burnt my hand. I will call tomorrow to speak to a manager and I will be contacting the owner of this location. Extremely poor service with this situation.

Service: 1

Colette Shumatesmith

Efficient for my folks.

Atmosphere: 5

Food: 5

Service: 5

Brandi St.Louis

The last 4 times I've tried getting my coffee there, it's been horrible

William Eustis

It's dunkin

Stephanie Gray

very organized, everyone behind the counter knows what there doing

palella

perfectly average dunkin. nothing special

N. G.

Clean shop. Food and beverages consistent with the Dunkin Brand. The staff here are always working hard, moving fast, but maintaining a positive and friendly attitude. I like coming here to grab a coffee.

Valerie Flanagan

It's a Dunkins.

Jerold Winslow

Long wait and can’t listen to directions. Coffee sucked because they added sugar which I asked them not to do. Didn’t want to wait another 20 minutes for a new coffee.

Erin Doyle

SO SLOW…1 person in front of me and took me 13 minutes to get my coffee! I watched as they made eveyone else drink they after 13 minutes she came to window and goes “what did you order” and then I waited some more for them to make! This isn’t the first time!

Atmosphere: 1

Food: 3

Service: 1

Erin Searles

SO SLOW…1 person in front of me and took me 13 minutes to get my coffee! I watched as they made eveyone else drink they after 13 minutes she came to window and goes “what did you order” and then I waited some more for them to make! This isn’t the first time!

Atmosphere: 1

Food: 3

Service: 1

Loading...